I can not update my mac 10.6.8 from 10.6.3

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I can not update my mac 10.6.8 from 10.6.3

Hi everybody:

I have mac book pro 2010 intel core 2 duo

I can not update my mac.
I installed Snow Leopard 10.6.3 provided in MacStore . and when I reboot to update the machine hangs on the wallpaper and stays in that situation for hours.

I tried restarting and cmd + alt + p + r . restarting pressing shift .

The basic problem is that updates after the restart. It hangs on the wallpaper . and the machine is not restarted

MacBook Pro, Mac OS X (10.6.3), intel core 2 duo

Posted on Jun 14, 2015 5:25 PM

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Answer 1

Best reply

Cunnla

Level 6

8,257 points

Jun 14, 2015 5:36 PM in response to Leand77

Try the Snow Leopard combo updater. Mac OS X 10.6.8 Update Combo v1.1

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Answer 2

Kappy

Level 10

361,741 points

Jun 14, 2015 5:34 PM in response to Leand77

You cannot use the Retail copy of Snow Leopard. The original disc that came with the computer must be used. If you are trying to use the Retail disc then that's why you are having a problem.

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Answer 3

Leand77 Author

Level 1

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Jun 15, 2015 9:11 AM in response to Cunnla

I tried but did not work out .
Thank you anyway

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Answer 4

Leand77 Author

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Jun 15, 2015 9:14 AM in response to Kappy

Hi!

In the past he had done the installation with this disc and had no problems .
But what you say for now is the only thing giving me this problem could be.

ThankS!

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Answer 5

Leand77 Author

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Jun 15, 2015 11:08 AM in response to Kappy

The issue is that once lost the original installation disc . And at that time there was reissued snow leopard , and it was for sale lion . And in the apple store I made a copy of snow leopard . I wonder if it worked before , why not now ?.
What should I do?
Buy snow leopard or have another alternative?

Thanks 4 your answer!

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Answer 6

Kappy

Level 10

361,741 points

Jun 15, 2015 12:41 PM in response to Leand77

There is a special version of Snow Leopard that came with that model. The Retail DVD does not work, but it is the last retail version of Snow Leopard. If you don't have the original disc, then you are out of luck. Call Apple about a replacement set you can purchase.

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.

To contact product and tech support: Contacting Apple for support and service - this includes

international calling numbers..

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