Q: I have been charged twice at the Apple store Hornsby

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Kahn1906

Level 1 (0 points)

Q: I have been charged twice at the Apple store Hornsby

I have just received my visa statement and have noticed two charges on the same day, when only one was made. I have the receipts which were emailed to me and there's only one purchase. What do I do?

Posted on Jun 15, 2015 2:00 AM

I have this question too

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FelipeV

Level 5 (6,904 points)

iPhone

A:

Did you use Apple Pay? In any case contact your card company.

Posted on Jun 15, 2015 3:33 AM

Q: I have been charged twice at the Apple store Hornsby

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by seventy one,

seventy one Jun 15, 2015 3:43 AM in response to Kahn1906
Level 6 (15,383 points)

Peripherals

Jun 15, 2015 3:43 AM in response to Kahn1906

On the bottom of the receipt is a request to tell them of any problems. With one of the receipts, use the request to inform them what has happened. Also check if every item on the receipt is identical, like the receipt number for instance.
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by Kahn1906,Helpful

Kahn1906 Jun 15, 2015 5:44 PM in response to Kahn1906
Level 1 (0 points)

Jun 15, 2015 5:44 PM in response to Kahn1906

Thank you!! I'll contact them now.
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Accepted Answer · Jun 15, 2015 3:33 AM

FelipeV

Level 5 (6,904 points)

iPhone

Jun 15, 2015 3:33 AM in response to Kahn1906

Did you use Apple Pay? In any case contact your card company.

Q: I have been charged twice at the Apple store Hornsby

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by FelipeV,Solvedanswer

by seventy one,

by Kahn1906,★Helpful

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by Kahn1906,Helpful