HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Learn about If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
tinern00
Level 1 (0 points)

Q: hi i have a iphone 6 with ios 8.3. i have an internet problem, i can only connect to some internet`s. my 3G works well tho. please help!!!!!

hi i have a iphone 6 with ios 8.3. i have an internet problem.

I can only connect to some internet`s. My 3G works well tho. please help!!!!!

iPhone 6, iOS 8.3, 64GB

Posted on Jun 15, 2015 6:20 AM

Close
tinern00

Q: hi i have a iphone 6 with ios 8.3. i have an internet problem, i can only connect to some internet`s. my 3G works well tho. please ... more

  • All replies
  • Helpful answers

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jun 15, 2015 3:24 PM in response to tinern00
    Level 9 (58,097 points)
    iPhone
    Jun 15, 2015 3:24 PM in response to tinern00

    tinern00 wrote:

     

    I can only connect to some internet`s.

    What do you mean you can only connect to some internet's. There is only one internet. Since you came here from a support document about wi-fi, is it possible that you have a problem with wi-fi connections? If so, could you do a better job of explaining it? Are you having trouble connection to particular wi-fi networks? Please describe what the issue is and if you see any error messages.

  • by tinern00,

    tinern00 tinern00 Jun 16, 2015 8:03 AM in response to ChrisJ4203
    Level 1 (0 points)
    Jun 16, 2015 8:03 AM in response to ChrisJ4203

    i can only connect to some wi-fi. i turn on wifi and the wifi pops up, but when i try to connect to it, an error message pops up. in the error message it says, you couldnt connect to the wifi. i have tried to restart the iphone and delete all the internet settings.

  • by ChrisJ4203,Helpful

    ChrisJ4203 ChrisJ4203 Jun 16, 2015 3:13 PM in response to tinern00
    Level 9 (58,097 points)
    iPhone
    Jun 16, 2015 3:13 PM in response to tinern00

    If you can connect to some Wi-Fi but not others, that is not a fault of the phone. You would need to have the network administrator check the router settings.

  • by tinern00,

    tinern00 tinern00 Jun 17, 2015 8:23 AM in response to ChrisJ4203
    Level 1 (0 points)
    Jun 17, 2015 8:23 AM in response to ChrisJ4203

    but sometimes some off the wifi`s isn`t showing when i turn on wifi either...

    but thanks for the replies

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jun 17, 2015 5:53 PM in response to tinern00
    Level 9 (58,097 points)
    iPhone
    Jun 17, 2015 5:53 PM in response to tinern00

    If your wi-fi is working with other networks, then I would think that has something to do with the particular network, not your device. Not all wi-fi networks can be seen.