Canon 3300

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Canon 3300

I have just got a new macbook pro retina 2015, model MF840 for a week. And in all of the week, i tried to find the way to connect to the printer canon 3300 at my company but i cant. At my company, we have the desktop runs windows 7, is the server of the shared canon 3300, then i download driver for mac on the internet, version 3.67, my mac os is 10.10.2, install it. Then i find the printer in workgroup, add the canon 3300, successfully, but when i print a test page, the printer does nothing. I tried to find many solutions on the internet, such as: set password for the server when connect, install net pot driver...but i cant solve it.

Anyone can help me, please? I really cant find the reason why my mac cant connect to the printer with the same wifi and modem.

I wonder if the driver for mac is compatible with my mac os? Because the driver is for mac os 10.10, but mine is 10.10.2.

Help me, please! Thank you very much!

MacBook Pro with Retina display, OS X Yosemite (10.10.2)

Posted on Jun 15, 2015 4:09 AM

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Answer 1

Jun 15, 2015 4:21 AM in response to 811299B

When you downloaded the software off the internet it might of been the wrong software. Does your work have the orginal CD? I would call cannon tech support becasuse they could help you with the software and helping get it connected. When I got a new printer it did not work on my printer and I called tech support and they helped me for free.......

Hope that helps,

Thomas8902

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Answer 2

811299B Author

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Jun 15, 2015 4:52 AM in response to Thomas8902

I think the driver is not wrong, because i download on the canon website, and i also check it again when i read your reply. I am thinking about my mac os is 64bit. And the desktop run windows 32bit, they are not compatible and not support to print over wifi? it is difficult to find out the reason.

Moreover, i asked some technician in my country, but they cant solve, because they are almost the windows technician, not mac technician. In my country (Vietnam), it is quite difficult to find the technician about Mac os.

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Answer 3

Jun 15, 2015 5:51 AM in response to 811299B

I see that could be it that they are different computers becuase I know that macs do print over wifi on most all wifi printers.... Let me look on the website myself and I will send you the link that you could try if you have not already.

Hope that helps,

Thomas8902

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Answer 4

Jun 15, 2015 5:53 AM in response to 811299B

Ok..... This is what I have found. http://www.usa.canon.com/cusa/support/office/b_w_imagerunner_copiers/imagerunner _2200_2220i_2220n_2800_3300_3300i_3300e_3300en_3320i_3320n/imagerunner_3300#Driv ersAndSoftware

There is a recomended download that you could try.

Hope it helps,

Thomas8902

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Answer 5

811299B Author

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Jun 15, 2015 8:09 AM in response to 811299B

Oh very sorry...I didnt tell exactly about my printer, it is canon LBP3300, not ImageRunner 3300 like your post. I searched on your website to find the driver for LBP3300 but see nothing, can i do anything else 😟

Thanks for your help!

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