lsmith12078

Q: My daughter forgot her ipod password and her itunes info.  How can she get into her ipod and change it?

My daughter forgot her ipod password and her itune login info.  How can she change her password so she can get into it again?

iPod touch, iOS 8.0.2

Posted on Jun 15, 2015 9:27 AM

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Q: My daughter forgot her ipod password and her itunes info.  How can she get into her ipod and change it?

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  • by joe_7399,

    joe_7399 joe_7399 Jun 17, 2015 9:43 AM in response to lsmith12078
    Community Specialists
    Jun 17, 2015 9:43 AM in response to lsmith12078

    Greetings lsmith12078,

     

    Welcome to the Apple Support Communities!

     

    If I understand correctly, your daughter does not remember what her Apple ID she has used for her iTunes Store account. If this is the case, please use the information located in the attached article for help finding that Apple ID. Once found, the article also includes instructions for resetting the password. 

     

    How to find your Apple ID - Apple Support

     

    Cheers,

    Joe