When I turn my keyboard on, the green light comes on for a few seconds and then turns ofF. The batteries are brand new. How do I fix this?
iMac (21.5-inch Mid 2011), iOS 8.3
Unfortunately the issue I'm having isn't in the troubleshooting. They want me to check my settings on the computer, but without the keyboard being able to connect I cannot log into it to check anything. I'm stuck at the home screen unable to log in.
You did not indicate that in your first post. Please click Troubleshooting wireless mouse and keyboard issues - Apple Support and follow each step until the solution is found.
The green light indicated the keyboard has power, it will not stay illuminated. Therefore your keyboard appears to be working perfectly.
I Appreciate the help. Separate issue we are having is the mouse is doing the same thing. USB mouse as well?
Use a USB keyboard, if you don't have one then either borrow or buy one. They are inexpensive. It isn't a bad idea to always have one on-hand in the event of future wireless keyboard problems. Once you have the USB keyboard then begin the troubleshooting.
I Wish it were. The green light comes on and turns off and the keyboard never connects to the computer so it wont type.
Not a horrible idea.
When I turn my keyboard on, the green light comes on for a few seconds and then turns off. The batteries are brand new. How do I fix this?
