HT202786: iCloud Photo Sharing

Learn about iCloud Photo Sharing
Mark Gammon
Level 1 (16 points)
Photos for Mac

Q: Photos on Mac vs iPhone showing inconsistent iCloud photo library activity

On a a couple of occasions, i have created a shared photos album using Photos on my Mac but it doesn't appear in the shared photos section of the navigation bar. Tried restarting photos but no luck. If i look on my iPhone i can see the new album.

 

Any idea why the Mac is not showing latest iCloud content whereas the iPhone is?

 

Thanks

MacBook Air, Mac OS X (10.1.x), Mail Version 8.0 (1990.1)

Posted on Jun 15, 2015 2:49 PM

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Mark Gammon

Q: Photos on Mac vs iPhone showing inconsistent iCloud photo library activity

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  • Helpful answers

  • by joe_7399,

    joe_7399 joe_7399 Jun 17, 2015 2:08 PM in response to Mark Gammon
    Community Specialists
    Jun 17, 2015 2:08 PM in response to Mark Gammon

    Hi Mark Gammon,

     

    Welcome to the Apple Support Communities!

     

    I understand that you have created a shared album in Photos on your Mac, but you are not able to see this shared album in Photos. It sounds like you have everything set up correctly because you were able to create the shared album on the computer and are also able to see it on your iPhone. 

     

    To make sure you are seeing how shared albums are supposed to be displayed, I would suggest reading over the attached link.  

     

    Overview of iCloud Photo Sharing - Photos Help

     

    You can also enable the sidebar, which some people prefer. This may give you a more concise look at your library and its contents. In this view, you will see the Shared section on the left with a list of shared albums underneath. 

     

    Change how photos are displayed - Photos Help

     

    Please let me know if you need further assistance. 

     

    Best regards,

    Joe

  • by Mark Gammon,

    Mark Gammon Mark Gammon Jun 17, 2015 2:16 PM in response to joe_7399
    Level 1 (16 points)
    Photos for Mac
    Jun 17, 2015 2:16 PM in response to joe_7399

    Its worse than one album. I can't see any shared albums via Photos on the Mac yet all fine from iOS devices.

  • by Old Toad,

    Old Toad Old Toad Jun 17, 2015 3:06 PM in response to Mark Gammon
    Level 10 (140,918 points)
    Photos for Mac
    Jun 17, 2015 3:06 PM in response to Mark Gammon

    Disable My Photo Stream  and iCloud Photo Sharing in the System/iCloud preference pane

     

    iCPphotostream.png

     

    and in Photo's iCloud preference pane.

     

    Highlight001.jpg

     

    Reboot and reenable both respectively. That should jump start Photo Stream.

    OTsig.png

  • by Mark Gammon,

    Mark Gammon Mark Gammon Jun 19, 2015 1:04 PM in response to Old Toad
    Level 1 (16 points)
    Photos for Mac
    Jun 19, 2015 1:04 PM in response to Old Toad

    Didn't seem to help unfortunately.

     

    Not shared album folder in the side bar and if you try to navigate to it view the 'view' menu, you get this after a few mins of trying to connect.

     

    All working fine from iOS devices.pic1.jpg