cira8011

Q: Can't update and restore iPod to IOS 8.3

I pressed the update button on my iPod for IOS 8.3 and it showed on the screen that I needed to plug it into iTunes. I did that and it said there was an error that occured and I needed to restore my iPod. I restored it and updated it, but it still says there is an error. I can't restart my iPod it is just stuck on the screen where it shows that I need to plug it into iTunes. Do I have to take it into Apple, or is there a way I can fix it??

iPod touch, iOS 8.3

Posted on Jun 15, 2015 6:50 PM

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Q: Can't update and restore iPod to IOS 8.3

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  • Helpful answers

  • by Gagandeep2xi,

    Gagandeep2xi Gagandeep2xi Jul 9, 2015 12:19 PM in response to cira8011
    Level 1 (0 points)
    Jul 9, 2015 12:19 PM in response to cira8011

    i can't restore my iphone 5 running ios 8.3 .. i tried everything .. checked host file.. i also tried new and old version of itunes but it shows error;.. PLEASE HELP! i want to update to ios 8.4 but it shows some error 14

  • by lllaass,

    lllaass lllaass Jul 9, 2015 12:31 PM in response to Gagandeep2xi
    Level 10 (189,522 points)
    Desktops
    Jul 9, 2015 12:31 PM in response to Gagandeep2xi

    Check your USB connections

    Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014. You might also see a message that includes "invalid response."

    If the USB connection between your device and computer is interrupted, you might not be able to update or restore.

    To narrow down the issue, try different equipment:

    If you still see the error message, check for hardware issues.

    Check for hardware issues

    Errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.Your device or computer might have a hardware issue that stops the update or restore from completing.

    1. Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
    2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    3. Make sure that your security software and settings are allowing communication between your device and update servers.
    4. If you still see the error message when you update or restore, contact Apple support.

    If you still see the error message, check for outdated or modified software.

    Check for outdated or modified software

    Errors: 1015. You might also see the message "The required resource can't be found."These errors might appear if any of the situations below are true:

    • Your version of iTunes is out of date. Get the latest version of iTunes, then try to update or restore again.
    • Your device has a beta version of iOS.
    • You're trying to install an earlier version of iOS (downgrading).
    • Your device has unauthorized modifications to iOS, also called "jailbreaking."

    Use recovery mode to restore your device to the latest version of iOS.