I bought the Apple Earpods 12 days ago and I don't know if it's because I've been using them excessively over these past couple days but the right earbud stopped working. It's within 14 days so can I get a refund on these?

Apple accessories come with a 12 month warranty ,against manufacturing defects ,but not for misuse by user

take them to an Apple store genius barand they will review the situation for you, warranty or return

and not just apple warranty rules are set by the laws of your country not the company you buy products from

All Apple products sold through Apple Stores (on line or brick and mortar) can be returned for full refund within 14 days of purchase. This is separate from the warranty. Some countries provide for a longer refund period.

@Modular 747

Does that include items that may have suffered damage or failed or must the return item be in perfect condition

The Terms & Conditions in US state ..

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.

..The OP's earpods are faulty or damaged

Where in the OP's post does it say the earbuds are damaged? In fact, he states they appear undamaged.

Where in Apple's return policy, which you quoted, does it preclude returning "faulty" items. That would be not only absurd, but illegal.

Where in Apple's return policy, which you quoted, does it preclude returning "faulty" items. That would be not only absurd, but illegal.

That is exactly the question I was asking ,thanks for your friendly response

You question was must have been rhetorical, since the answer was contained in the policy you quoted and the OP's description that they " look fine and nothing is off about them physically." The policy only restricts returning "damaged", i.e. abused products. You were implying that somehow the OP's earbuds didn't qualify for return.

My post above

Apple accessories come with a 12 month warranty ,against manufacturing defects ,but not for misuse by user

take them to an Apple store genius barand they will review the situation for you, warranty or return

is hardly implying anything but thanks for interpreting my comments i'll remember to check my responses with you in future with your wealth of experience and mind reading skills

??? I never discussed the warranty or your post about it

The OP specifically asked about the 14 day refund policy, not the warranty. I addressed that in my 1st post here. You then made a 2nd post about the return policy, quoting Apple again, suggesting that the earbuds were "faulty or damaged", and not in "perfect condition", possibly disqualifying for refund. No telepathic abilities are needed for interpretation.