MoliBeth
Level 1
(0 points)
Q: EtreCheck HELP!
Problem description:
Went on vacation; shut down computer before leaving. Husband came home first, he says he didn’t change anything and most of the problems seem to be happening on my profile.
1- Keychain can’t be found
2- Can’t access numerous websites with Safari
3- Can’t access all of my iCloud info under preferences
These are the main issues - more frustrating than it seems and I something tells me I have a bigger problem. No we have no back-up, husband didn’t think we needed to spend the money. I disagree and am ready to do it now (he’s away on business!) Should I just get the Time Machine?
EtreCheck version: 2.2 (132)
Report generated 6/16/15, 1:03 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
iMac (21.5-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
OS X 10.10.3 (14D136) - Time since boot: 4:27:37
ST3500418AS disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (251.44 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
OPTIARC DVD RW AD-5680H
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
/etc/sysctl.conf - Exists
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.gamed.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.SafariCloudHistoryPushAgent.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
16 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
9 processes killed due to memory pressure
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[not loaded] com.maintain.LogOut.plist [Click for support]
[not loaded] com.maintain.PurgeInactiveMemory.plist [Click for support]
[not loaded] com.maintain.Restart.plist [Click for support]
[not loaded] com.maintain.ShutDown.plist [Click for support]
[not loaded] com.maintain.Sleep.plist [Click for support]
[running] com.maintain.SystemEvents.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.adobe.adobeupdatedaemon.plist [Click for support]
[loaded] com.adobe.ARMDC.Communicator.plist [Click for support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.maintain.CocktailScheduler.plist [Click for support]
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.rockysandstudio.WUHelper.plist [Click for support]
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
PK Mobile Agent Application (/Applications/PK Mobile Agent.app)
Dropbox Application Hidden (/Applications/Dropbox.app)
Fantastical UNKNOWN (missing value)
Mail Application Hidden (/Applications/Mail.app)
HP Officejet 5740 series Application Hidden (/Users/jbmolitor/Desktop/Personal/Library/Printers/HP Officejet 5740 series.app)
Fantastical 2 Application Hidden (/Applications/Fantastical 2.app)
Parcel Application (/Applications/Parcel.app)
Box Sync Application (/Applications/Box Sync.app)
Default Browser: Version: 600 - SDK 10.10
SlingPlayer: Version: Unknown [Click for support]
AdobeAAMDetect: Version: 3.0.0.0 - SDK 10.9 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.160 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 15.007.20033 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.40416.0 - SDK 10.6 [Click for support]
Flash Player: Version: 18.0.0.160 - SDK 10.6 [Click for support]
PepperFlashPlayer: Version: 17.0.0.188 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
AdobePDFViewer: Version: 15.007.20033 - SDK 10.8 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.1.4 - SDK 10.6 [Click for support]
GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.5.1 - SDK 10.6 [Click for support]
RL Secure Plug-In Layer: Version: Unknown - SDK 10.5 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 45 Check version
ContentManager: Version: Unknown - SDK 10.5 [Click for support]
RocketEngine: Version: Unknown - SDK 10.5 [Click for support]
UploadManager: Version: Unknown - SDK 10.5 [Click for support]
AdBlock
DuckDuckGo
Add To Amazon Wish List
RecoverTabs
Retab
Pin It Button
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine not configured!
4% Adobe CEF Helper
3% WindowServer
1% fontd
0% loginwindow
0% AdobeCrashDaemon
519 MB kernel_task
201 MB mdworker(11)
119 MB com.apple.WebKit.WebContent(2)
115 MB mds_stores
74 MB Mail
Virtual Memory Information: ℹ️
1.14 GB Free RAM
2.86 GB Used RAM
38 MB Swap Used
Jun 16, 2015, 01:00:31 AM /Users/jbmolitor/Desktop/Personal/Library/Logs/DiagnosticReports/Fantastical 2_2015-06-16-010031_[redacted].crash [Click for details]
Jun 15, 2015, 08:38:01 PM /Users/jbmolitor/Desktop/Personal/Library/Logs/DiagnosticReports/cloudd_2015-06 -15-203801_[redacted].crash
Jun 15, 2015, 08:34:11 PM Self test - passed
Jun 15, 2015, 05:00:50 AM /Users/jbmolitor/Desktop/Personal/Library/Logs/DiagnosticReports/Creative Cloud_2015-06-15-050050_[redacted].crash
Jun 14, 2015, 11:40:38 PM /Users/jbmolitor/Desktop/Personal/Library/Logs/DiagnosticReports/PluginProcess_ 2015-06-14-234038_[redacted].crash
Jun 13, 2015, 11:11:22 PM /Users/jbmolitor/Desktop/Personal/Library/Logs/DiagnosticReports/garcon_2015-06 -13-231122_[redacted].crash
Jun 13, 2015, 08:26:24 PM /Users/jbmolitor/Desktop/Personal/Library/Logs/DiagnosticReports/bird_2015-06-1 3-202624_[redacted].crash
Standard users cannot read /Library/Logs/DiagnosticReports.
Run as an administrator account to see more information.
iMac, OS X Yosemite (10.10.3)
dianeoforegon
Level 5
(5,758 points)
Should I just get the Time Machine?
Time Machine is an app and can be used with any external drive. Starting a Time Machine or clone backup is not going to solve your current issue, but once you get your problem solved, I highly suggest your setup a backup strategy.
All the items in red indicate memory issues. You only have 4GB RAM but if were running OK prior to your vacation, this would indicate new issues causing memory problems.
iMac (21.5-inch, Mid 2010)
Considering it's age, it's possible your iMac is starting to fail.
Restart in Safe Boot Mode.
* shutdown
* start the Mac and *wait* for the startup chime to sound
* after the sound, press and hold down the shift key
* keep holding and *wait* until the grey Apple logo appears
* now release the shift key and just wait (it could take a few minutes)
* eventually the login screen appears with the words SAFE BOOT
* continue to login to see if the problem goes away.
If yes, then download and run Adware Medic. Did it find any files to remove?
Download the AdwareMedic removal tool
http://www.adwaremedic.com/kb/download-redirect.php
If safe boot fails to allow you to run your apps....
Boot into the Recovery Drive by holding down Command R when restarting.
Run Repair Drive and Repair Permissions using Disk Utility in Recovery.
You might need to reinstall OS X.
Create a Clone backup:
A clone is an exact bootable copy of your internal drive. Unlike standard copying of all files to another drive, the clone software copies hidden files along with other in-use files that are not available when you copy over files to another drive.
More info on Wikipedia http://en.wikipedia.org/wiki/Disk_cloning
Time Machine is not bootable on older versions of OS X. You could only restore from Time Machine unless you have a newer Time Machine that is now includes a recovery drive that is bootable. .
Software used to Clone:
SuperDuper! http://www.shirt-pocket.com/ (free)
CCC http://www.bombich.com/download.html
Drive Info
USB 3.0 drives work on USB 2.0 but you do get 2.0 speed. They are cheaper because they are popular PC drives. If you get a new computer you'll get the bump to 3.0 speed. I don’t recommend FW. The newer computers don’t have FW ports. You would need a connector in order to use the drive on a newer computer.
Size: I recommend either the 2T or 3T drives. Often they are cheaper than a 1T drive. 4T drives have come down in price now, but that's a lot of data to loose if the drive were to die.
This Western Digital drive has good reviews: Has a 2 yr warranty. It's available as Mac and/or PC. PC drives are easily formatted with Apple's Disk Utility. Even the Mac drive that comes formatted for Mac, I would still format using Disk Utility.
WD My Book 3 TB USB 3.0 Hard Drive with Backup (PC version $91.99)
WD My Book Hard Drive for Mac 3 TB (WDBYCC0030HBK-NESN) (Mac version $109.00)
Check the warranty when comparing. The longer the warranty the better the drive.
Locally, most stores will match Amazon pricing. Just ask.
