HT204641: Update the software on your Apple Watch
Learn about Update the software on your Apple Watch
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Helpful answers
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Jun 16, 2015 6:17 PM in response to Carth007by Meg St._Clair,The first things to try would be tightening the strap and/or moving it a bit further up your arm from your wrist.
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Jun 17, 2015 12:19 AM in response to Carth007by Carth007,Tried that, so basically I paid £500 for a Casio digital watch, back to using my polar watch
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Jun 17, 2015 5:19 AM in response to Carth007by Meg St._Clair,Carth007 wrote:
Tried that, so basically I paid £500 for a Casio digital watch, back to using my polar watch
Or, you could do some troubleshooting. Or you could take the watch in and have it evaluated for warranty service.
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Jun 17, 2015 8:07 AM in response to Carth007by Lawrence Finch,Carth007 wrote:
When using the workout app, my heart rate fluctuates all the way from 86bpm to 188bpm, this so poor. What could be the problem
Have you considered the possibility that your heart rate DOES fluctuate from 86 bpm to 188 bpm? The high value could be a symptom of undiagnosed atrial fibrillation, especially if it only lasts for a few seconds.
The other possibility is that you are using your arm heavily during your workout, and the watch is jarred or moved while taking its readings. As it uses reflected light to detect blood flow this will throw off the reading.