Help needed with iPhone 6
PProblem with iPhone 6 sometimes when it rings I cannot hear the caller tried reset
iPad (3rd gen) Wi-Fi, iOS 7.1.1
User profile for user:
sterling r
User level:
Community Specialist
Hi marje11,
It sounds like you are unable to hear the other person when you are on a call with the earpiece. I would use the troubleshooting steps from the following article to help you troubleshoot the issue here, named:
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
Thank you for using Apple Support Communities.
All the very best,
Sterling