Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Support in Ukraine

Hi.

I have locked Iphone by Apple ID (My wife's phone). I have a receipt and box. How can I contact support. A call to the US or Russia too expensive. Possibly Skype number, or the number on the territory of Ukraine.

Thanks!

iPhone 5, iOS 8.3

Posted on Jun 17, 2015 2:56 AM

Reply
Question marked as Best reply

Posted on Jun 17, 2015 6:23 AM

Locate yuour nearest service provider here:


https://locate.apple.com/europe/en/

4 replies

Jun 17, 2015 9:20 AM in response to Neo_Matrix

I'm pretty sure there is no Apple nor Apple authorized support for iPhones in the Ukraine since there are no Apple Authorized resellers for iPhone in the Ukraine and no carrier in the Ukraine officially supports the iPhone either.


Sorry, guess I'm wrong on the carriers since recently KYivstar and MTS are listed as officially carriers - Wireless carrier support and features for iPhone in Europe - Apple Support so I would try asking them. If those two carriers sell iPhones, then they are also the service providers for them as well (as indicated in that apple link). They may not provide service though if you did not buy your iPhone from them.

Apple Support in Ukraine

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.