Why is my current podcast logo showing up for subscribers, but my previous logo is still showing up in the iTunes store?

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Why is my current podcast logo showing up for subscribers, but my previous logo is still showing up in the iTunes store?

I've waited the 48 hours span to see if the image was just taking a while to retrieve, but this seems like a strange situation. I'm running my podcast through Squarespace's built in RSS blog page, which is working great other than this strange occurrence. So essentially, the subscribers are seeing the correct logo in their personal iTunes feeds, whereas if someone looks up the podcast in the iTunes store, they see the previous one.

Posted on Jun 17, 2015 9:09 AM

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Answer 1

Jun 17, 2015 9:52 AM in response to CUMedia

When you change the image it can take some days to update: BUT if you gave the new image the same filename it won't update because the Store caches the image and has no way of knowing it's changed - so if that's the case you need to reupload it with a new filename. And then it will still take some days to update.

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Answer 2

Jun 17, 2015 2:03 PM in response to CUMedia

Take Roger's advice - make sure your new artwork has a different filename from your old artwork.

Also, when users subscribe to your show with the iTunes desktop application, those subscriptions have nothing to do with the iTunes Store itself. So those subscribers will see any changes in your RSS feed (including the artwork) the next time they refresh your feed after you make a change.

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