veteris bumbuli

Q: apple maps not responding

Apple 3D has been working brilliant up to today but I am now getting just the start up page with the hatch markings and it keeps telling me that the directions and co-ordinated cannot be found, is this just a temporary glitch in the map system.

iMac, Mac OS X (10.6.6), 3.2 GHz Intel Core i3

Posted on Jun 17, 2015 1:43 PM

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Q: apple maps not responding

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  • by Linc Davis,

    Linc Davis Linc Davis Jun 17, 2015 5:39 PM in response to veteris bumbuli
    Level 10 (207,926 points)
    Applications
    Jun 17, 2015 5:39 PM in response to veteris bumbuli

    Back up all data before proceeding.

    Step 1

    From the menu bar, select

               ▹ System Preferences... ▹ Date & TimeTime Zone

    Check the box marked

              Set time zone automatically using current location

    if it's not already checked. If the box is checked, uncheck it and then check it again. Test.

    If the correct location and time zone aren't shown in the preference pane, then either Wi-Fi is turned off, or you're not within range of a network in the Location Services database. Under those conditions, the computer can't determine your location.

    Credit for this idea to ASC member Easyas314.

    Step 2

    Triple-click anywhere in the line below on this page to select it:

    ~/Library/Containers/com.apple.Maps

    Right-click or control-click the line and select

             Services Reveal in Finder

    from the contextual menu.* A Finder window should open with a folder named "com.apple.Maps" selected. Quit the application if it's running. Move the folder to the Desktop, leaving the window open. Relaunch the application and test. If there's no change, quit again and put the item you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the folder you moved. The list of recent places displayed in Maps will be lost.

    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • by veteris bumbuli,

    veteris bumbuli veteris bumbuli Jun 18, 2015 6:03 AM in response to Linc Davis
    Level 1 (0 points)
    Jun 18, 2015 6:03 AM in response to Linc Davis

    Reply to Linc Davis. Thanks for you help about the maps, but fortunately while waiting for any response I ran disk doctor, checked my location to on, on maps which I have previously had to off because of the blue location overlay then restarted, fortunately when I opened maps again it responded, I will certainly keep you reply in my Mac Knowledge folder if the need arises again. Regards Austin