MLB.TV..

Question

Level 1

1 points

MLB.TV..

The last couple of days, my MLB.TV app is only showing "audio" available for all of the games and no "video".....is anyone else experienced this problem??

Thanks

Posted on Jun 17, 2015 4:16 PM

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Answer 1

braden85

Community Specialist

Jun 19, 2015 2:08 PM in response to maymm

Hi maymm,

Seems like you may be seeing an issue with one of the third-party apps on your Apple TV. Here is an article with information about how to contact the technical support for that content provider so you can resolve this issue:

MLB

Available worldwide

Subscription required for some content

Contact billing, account, or technical support or call 866-800-1275

Contact Apple TV content providers - Apple Support

https://support.apple.com/en-us/HT204153

Thanks for being a part of the Apple Support Communities!

Cheers,

Braden

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Answer 2

maymm Author

Level 1

1 points

Jun 19, 2015 4:30 PM in response to braden85

Thank you for the reply...I did contact MLB TV support and someone did get back to me with the solution..not sure what the problem was but they were very helpful and fixed the problem. I was actually surprised at how quickly it was resolved..and very happy.

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Answer 3

braden85

Community Specialist

Jun 20, 2015 9:22 AM in response to maymm

I'm glad you were able to resolve the issue, maymm! Thanks for using the Apple Support Communities. Have a good one!

-Braden

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