Magic Mouse hurts my wrist.

I just bought an iMac. and this is my first time using magic mouse. and now my wrist is hurt, what should i do to log my complain?

iMac

Posted on Jun 17, 2015 10:32 PM

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Question marked as Top-ranking reply

Posted on Jun 17, 2015 10:45 PM

Good morning, Sylvia.


It is not unusual to find some discomfort using different types of Mice and the Magic mouse is as prone to do so as any ... but you have to remember that your arm is not the same as everyone else's. It is not Apple's fault; it is a simple fact of life that the mouse is unsuited to you as an individual. Try sending a note to the product feedback people (scroll to the bottom of this page > contact us > feedback). You won't necessarily get an answer but we are assured that Apple reads all comments.


While discomfort is not grounds to return a mouse, IF you have had it less than two weeks and bought it from an Apple store ... you can return it, no questions asked.

1 reply
Question marked as Top-ranking reply

Jun 17, 2015 10:45 PM in response to Sylvia Yii

Good morning, Sylvia.


It is not unusual to find some discomfort using different types of Mice and the Magic mouse is as prone to do so as any ... but you have to remember that your arm is not the same as everyone else's. It is not Apple's fault; it is a simple fact of life that the mouse is unsuited to you as an individual. Try sending a note to the product feedback people (scroll to the bottom of this page > contact us > feedback). You won't necessarily get an answer but we are assured that Apple reads all comments.


While discomfort is not grounds to return a mouse, IF you have had it less than two weeks and bought it from an Apple store ... you can return it, no questions asked.

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Magic Mouse hurts my wrist.

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