HT204323: If a flashing question mark appears when you start your Mac

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MaccieLeigh

Q: After selecting language in AHT, apple hardware not supported the device appeared. please help!

I do not know if I am in the right categories. I badly need help.A folder with question mark appeared after the chime and did not disappeared. I tried a lot of troubleshooting as I read here in the blog. I even tried the AHT and after selecting the language, apple hardware not supported the device appeared. Even I am trying to reformat by pressing command R, the folder with question mark appeared. And I also notice a clicking sounds after the start up chime. Is there anyone can help me?

iMac, Mac OS X (10.5)

Posted on Jun 18, 2015 3:24 AM

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Q: After selecting language in AHT, apple hardware not supported the device appeared. please help!

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  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Jun 18, 2015 8:30 AM in response to MaccieLeigh
    Level 5 (7,507 points)
    Notebooks
    Jun 18, 2015 8:30 AM in response to MaccieLeigh

    bad news...

     

    The " ? " at startup means that your Mac cannot find a drive with "System" folder on it. The clicking sound is the sound of a failed drive - verified by the fact that "restore" gets it too.

     

    You need to get the drive replaced ans restore your data from backup

     

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