I went to update my ipod ios & it got right to the end after an hour & failed stating an error but now it wont turn on. It comes up with a picture of a usb pointing to itunes but when i connect it to my laptop itunes cant find it. Whats happening? Please help me fix it, thank you!
iPod touch, iOS 4.1
What error did you see? What iPod do you have?
Take a look at these articles:
Resolve iOS update and restore errors in iTunes - Apple Support
Ummm im not to sure what it said, something like unable to update due to such and such problem.. but i dont know what the problem was 😟 which probably makes solving it hard. I have a 32gb touch ipod. When i try to switch it on it will come up with the usb pointing to itunes... then i just turns off after a few seconds
3rd, 4th, 5th generation?
Ahhh the model no. is A1367 so I think its a 4th gen
Take a look at the Apple Support articles I've given a link to, make sure you have the latest version of iTunes and try to restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. You will need to have iTunes installed on this computer. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.
More info here: https://support.apple.com/en-us/HT201263
Itunes cannot find my ipod when its plugged in, i have updated itunes and reset my computer then plugged the ipod back in yet it still wont come up on itunes so there is no way to factory reset. My computer makes a sound to show something has been connected yet it wont show up
Try connecting your device to another computer with iTunes installed. You may ask your friend, for example.
Also, you may try the DFU mode:
More info here: https://www.theiphonewiki.com/wiki/DFU_Mode
Try on another computer.
Sorry it's taken me so long to reply I've been so sick that I just left my Ipod to deal with later.
Ended up following your instructions today for recovery mode- holding the home and power button together then letting go of the power button whilst still holding the home button (it took a few tries but I managed to get iTunes to bring up recovery mode!) Did have a new update for iTunes before doing the above but I'm so happy because my Ipod is now up and running again... Yippee!!
Thank you so much D. Cohen, I wouldn't have known what to do with out your help! 🙂
Update gone wrong, help!
