curly1
Level 1 (32 points)
Audio

Q: Edit-Trash vs Archive

I know I've encountered this problem before but for the life of me i don't recall what I did to correct it so...Help!

In Mail on my iPhone when i choose to Edit a piece I'm usually presented with a Trash command/choice and then when I pick that the mail in question goes bye-bye. Now when I choose an item to Trash the command changes to Archive which isn't what I want at all. I can't find anything that would immediately suggest a solution so, obviously, I missing something.

iPhone 5, iOS 8.1.3

Posted on Jun 18, 2015 8:35 AM

Close
curly1

Q: Edit-Trash vs Archive

  • All replies
  • Helpful answers

  • by joe_7399,Helpful

    joe_7399 joe_7399 Jun 20, 2015 8:56 AM in response to curly1
    Community Specialists
    Jun 20, 2015 8:56 AM in response to curly1

    Greetings curly1,

     

    Welcome to the Apple Support Communities!

     

    I understand that you are seeing an option to archive email on your iPhone and not trash. This is a setting that is available in some different email accounts. The attached article explains how to adjust this setting for a Gmail account, but the instructions will be the same if your account other than Gmail. 

     

    Archive your Gmail messages - Apple Support

     

    Cheers,

    Joe

  • by curly1,

    curly1 curly1 Jun 20, 2015 9:14 AM in response to joe_7399
    Level 1 (32 points)
    Audio
    Jun 20, 2015 9:14 AM in response to joe_7399

    It's sorta strange because the day after I wrote and asked for help with this problem it corrected itself. I've no idea how or why, but it's ok now. Although I would love to know the reason behind it (and I will read the article you attached) I'm satisfied that things are back to normal now.

    Thanks