Q: Sometimes when I use my earpods (for iPhone 5) on iPod shuffle 3rd generation do not work (I can not change the song, adjust the v ... Sometimes when I use my earpods (for iPhone 5) on iPod shuffle 3rd generation do not work (I can not change the song, adjust the volume). Do I need to change any setting from the iTunes ? more
-
All replies
-
Helpful answers
-
Jun 20, 2015 7:36 AM in response to agathi832by braden85,Hi agathi832,
I see that you are experiencing some issues with your EarPod controls when using a 3rd generation iPod shuffle. Here is an article that explains the capabilities of your EarPods with this iPod:
Compatibility of Apple wired headset models with iPhone, iPad, and iPod models - Apple Support
https://support.apple.com/en-us/HT201869
iPod
Model Apple EarPods with Remote and Mic1 Audio Playback controls Volume controls Microphone iPod touch (2nd, 3rd, 4th and 5th generations)2
✓ ✓ ✓ ✓ iPod touch (1st generation) ✓ - - - iPod nano (4th, 5th, 6th, and 7th generations)3 ✓ ✓ ✓ ✓ iPod nano (1st, 2nd, and 3rd generations) ✓ - - - iPod shuffle (4th generation) ✓ ✓ ✓ ✓ iPod shuffle (3rd generation)4 - - - - iPod shuffle (2nd generation) ✓ - - - iPod shuffle (1st generation) - - - - iPod classic 160GB (Late 2009)
and iPod classic (120 GB)✓ ✓ ✓ ✓ All previous iPod models ✓ - - - Notes
- Apple Earpods with Remote and Mic are included in the box with iPhone 5.
- iPod touch (2nd generation) software version 2.2 or later is required to use remote and mic features.
- iPod nano (4th generation) software version 1.0.3 or later is required to use remote and mic features.
- This headset isn't compatible with the iPod shuffle (3rd generation) because the playback and volume controls aren't supported.
Thanks for coming to the Apple Support Communities!
Regards,
Braden
