Q: macair latest IOS -- can't shut down, opened, screen lit then went dark -- plugged in and now unable to shut down -- battery still running after removing charger

macair latest IOS -- can't shut down, opened, screen lit then went dark -- plugged in and now unable to shut down -- battery still running after removing charger

MacBook Pro, Mac OS X (10.4.11)

Posted on Jun 18, 2015 10:02 AM

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Q: macair latest IOS -- can't shut down, opened, screen lit then went dark -- plugged in and now unable to shut down -- battery still ... more

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by braden85,

braden85 Jun 20, 2015 10:32 AM in response to bbjob
Community Specialists

Jun 20, 2015 10:32 AM in response to bbjob

Hi bbjob,

I’m not quite sure about your issue, but I think you may not be able to power on your computer. If that is the case, here is an article that provides some troubleshooting steps for addressing this:

If your Mac won't turn on - Apple Support
https://support.apple.com/en-us/HT204267

Take care, and thanks for visiting the Apple Support Communities.

Cheers,

Braden
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Q: macair latest IOS -- can't shut down, opened, screen lit then went dark -- plugged in and now unable to shut down -- battery still running after removing charger

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by braden85,

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