Q: Syncing issue for iphone 6P

I am now unable to sync my iphone 6P. I had previously with NO issues. Now I get to step 4 and the warning comes up unable to sync due to the connection was reset? I haven't done anything. PLEASE HELP!!

Thank you

iPhone 6 Plus, iOS 8.3

Posted on Jun 18, 2015 9:26 AM

I have this question too

Q: Syncing issue for iphone 6P

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by joe_7399,

joe_7399 Jun 20, 2015 9:43 AM in response to deidrafromtexas
Community Specialists

Jun 20, 2015 9:43 AM in response to deidrafromtexas

Hello deidrafromtexas,

Welcome to the Apple Support Communities!

I understand that you are receiving a connection error while trying to sync your iPhone with your Windows computer. To troubleshoot this situation, I would recommend working through the suggested steps outlined in the attached article.

Resolve USB-related alerts in iTunes - Apple Support

Have a great day,
Joe
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Q: Syncing issue for iphone 6P

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by joe_7399,

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