Syncing issue for iphone 6P

I am now unable to sync my iphone 6P. I had previously with NO issues. Now I get to step 4 and the warning comes up unable to sync due to the connection was reset? I haven't done anything. PLEASE HELP!!

Thank you

iPhone 6 Plus, iOS 8.3

Posted on Jun 18, 2015 9:26 AM

Reply
1 reply

Jun 20, 2015 9:43 AM in response to deidrafromtexas

Hello deidrafromtexas,


Welcome to the Apple Support Communities!


I understand that you are receiving a connection error while trying to sync your iPhone with your Windows computer. To troubleshoot this situation, I would recommend working through the suggested steps outlined in the attached article.


Resolve USB-related alerts in iTunes - Apple Support


Have a great day,

Joe

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Syncing issue for iphone 6P

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