mrigualt2k

Q: What causes the Mail client to show a red light next to my IMAP account in Connection Doctor when I can still send and receive mail?

My office has about 30 Apple products, mostly MacBook Pro's. Every single person has the red light next to their IMAP account in Connection Doctor. However, they can still send and receive mail. BUT every now and then, for about 30 minutes, they can't do either. Our email provider is Kerio. When the email outages do happen the webmail service is always available, so the server isn't down.

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on Jun 19, 2015 12:51 PM

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Q: What causes the Mail client to show a red light next to my IMAP account in Connection Doctor when I can still send and receive mai ... more

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