Wow!! Am I glad I found this thread, I thought I was going nuts and couldn't use Messsages anymore! My problems have been going on for the past few months with all of my regular Message buddies. Some are Yosemite and a couple are Mavericks so we had no darn idea what was going on. We all have different ISP's so that wasn't the problem either. I too have spent mucho time with two levels of apple tech support and have gotten nowhere except to do a reinstall of OS X which did nothing. Below is a rather lengthly copy of an error message I received when trying to initiate a video chat. Thanks guys!!
Date/Time: 2015-08-14 12:37:33 -0400
OS Version: 10.10.5 (Build 14F27)
Report Version: 4
Messages Connection Log:
2015-08-14 12:36:38 -0400: 0x6000001926f0: State change from No State to Invited.
2015-08-14 12:36:56 -0400: 0x6000001926f0: State change from Invited to Connecting.
2015-08-14 12:37:19 -0400: 0x6000001926f0: State change from Connecting to Ended.
2015-08-14 12:37:19 -0400: 0x6000001926f0: Error -1 (An unknown error occurred.)
Video Conference Error Report:
- 54518.886229 @/SourceCache/VideoConference/VideoConference-473/SIP/SIP.c:2255 type=4 (900A0015/316)
[SIPConnectIPPort failed]
[]
Video Conference Support Report:
- 681.929808 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VCInitiateConference.m:1973 type=2 (00000000/0)
[Connection Data for call id: 1 returns 1
]
[]
- 38803.192400 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VCInitiateConference.m:1973 type=2 (00000000/0)
[Connection Data for call id: 2 returns 1
]
[]
- 54493.007648 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VCInitiateConference.m:1973 type=2 (00000000/0)
[Connection Data for call id: 3 returns 1
]
[]
- 54505.839489 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VCInitiateConference.m:1988 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
]
[]
- 54505.860116 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VCInitiateConference.m:2180 type=2 (00000000/0)
[Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
[]
- 54516.875316 @/SourceCache/VideoConference/VideoConference-473/SIP/Transport.c:2144 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK74e6ebf407d423a4
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=2009632015
Call-ID: 1e542a2b3d77dd0-42a2-11e5-8d6b-e7c9c73b4012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.4
Content-Type: application/sdp
Content-Length: 687
v=0
o=kevingallagher 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:1056:4:4000
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 12 124 3 0
a=rtcp:16402
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:124 iLBC/8000
a=fmtp:124 mode=30
a=rtpID:4222805270
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 30:640:480:640:480:30
a=fmtp:123 imagesize 0 rules 30:640:480:640:480:30
a=rtpID:1887750458
]
[]
- 54517.378259 @/SourceCache/VideoConference/VideoConference-473/SIP/Transport.c:2144 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK74e6ebf407d423a4
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=2009632015
Call-ID: 1e542a2b3d77dd0-42a2-11e5-8d6b-e7c9c73b4012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.4
Content-Type: application/sdp
Content-Length: 687
v=0
o=kevingallagher 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:1056:4:4000
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 12 124 3 0
a=rtcp:16402
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:124 iLBC/8000
a=fmtp:124 mode=30
a=rtpID:4222805270
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 30:640:480:640:480:30
a=fmtp:123 imagesize 0 rules 30:640:480:640:480:30
a=rtpID:1887750458
]
[]
- 54518.380948 @/SourceCache/VideoConference/VideoConference-473/SIP/Transport.c:2144 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK74e6ebf407d423a4
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=2009632015
Call-ID: 1e542a2b3d77dd0-42a2-11e5-8d6b-e7c9c73b4012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.4
Content-Type: application/sdp
Content-Length: 687
v=0
o=kevingallagher 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:1056:4:4000
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 12 124 3 0
a=rtcp:16402
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:124 iLBC/8000
a=fmtp:124 mode=30
a=rtpID:4222805270
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 30:640:480:640:480:30
a=fmtp:123 imagesize 0 rules 30:640:480:640:480:30
a=rtpID:1887750458
]
[]
- 54523.922656 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VCInitiateConference.m:1973 type=2 (00000000/0)
[Connection Data for call id: 5 returns 1
]
[]
- 54529.125541 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VCInitiateConference.m:1988 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
]
[]
- 54529.125738 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VCInitiateConference.m:2180 type=2 (00000000/0)
[Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
[]
Video Conference User Report:
- 0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
[]
- 0.000096 @:0 type=5 (00000000/16402)
[Local SIP port]
[]
- 54505.839987 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VCInitiateConference.m:2085 type=5 (00000000/0)
[Remote Router]
[FULLCONE]
- 54505.839993 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VCInitiateConference.m:2087 type=5 (00000000/0)
[Remote CommNAT Result: 0x00000012
]
[]
- 54505.860140 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VideoConferenceGlobalObjects.m:1679 type=5 (00000000/0)
[Router]
[FULLCONE]
- 54505.860147 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VideoConferenceGlobalObjects.m:1681 type=5 (00000000/0)
[CommNAT Result: 0x00000102
]
[]
- 54529.125611 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VCInitiateConference.m:2085 type=5 (00000000/0)
[Remote Router]
[FULLCONE]
- 54529.125613 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VCInitiateConference.m:2087 type=5 (00000000/0)
[Remote CommNAT Result: 0x00000012
]
[]
- 54529.125739 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VideoConferenceGlobalObjects.m:1679 type=5 (00000000/0)
[Router]
[FULLCONE]
- 54529.125742 @/SourceCache/VideoConference/VideoConference-473/Video Conference/VideoConferenceGlobalObjects.m:1681 type=5 (00000000/0)
[CommNAT Result: 0x00000102
]
[]