Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mac slow loading web pages

My iMac is taking about 7-10 seconds to load web pages, Yahoo, Safari. Not running any A/V. I do have EtreCheck and it shows no problem...nothing in Red. I have done Repair Perm. and no disk errors. Any suggestions...thanks, Bill

Posted on Jun 19, 2015 6:45 PM

Reply
2 replies

Jun 19, 2015 7:01 PM in response to Bostonfan49

Here's my EtreCheck:


EtreCheck version: 2.2 (132)

Report generated 6/19/15, 9:57 PM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

iMac (21.5-inch, Mid 2011) (Technical Specifications)

iMac - model: iMac12,1

1 2.5 GHz Intel Core i5 CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

BANK 0/DIMM1

2 GB DDR3 1333 MHz ok

BANK 1/DIMM1

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

AMD Radeon HD 6750M - VRAM: 512 MB

iMac 1920 x 1080


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 12 days 6:9:3


Disk Information: ℹ️

ST3500418AS disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

HD (disk0s2) / : 499.25 GB (354.58 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5690H


USB Information: ℹ️

LaCie Porsche Mobile 1 TB

EFI (disk1s1) <not mounted> : 210 MB

LaCie (disk1s2) /Volumes/LaCie : 999.86 GB (861.14 GB free)

Boot OS X (disk1s3) <not mounted> : 134 MB

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Apple, Inc. Keyboard Hub

Mitsumi Electric Apple Optical USB Mouse

Apple Inc. Apple Keyboard

Apple Computer, Inc. IR Receiver

Apple Internal Memory Card Reader


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) [Click for support]

[not loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) [Click for support]

[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) [Click for support]

[loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) [Click for support]


Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]


User Launch Agents: ℹ️

[running] com.ecamm.printopia.plist [Click for support]


User Login Items: ℹ️

None


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 18.0.0.160 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 18.0.0.160 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]

Google Earth Web Plug-in: Version: 6.2 [Click for support]

Unity Web Player: Version: UnityPlayer version 3.5.2f2 - SDK 10.6 [Click for support]


User internet Plug-ins: ℹ️

Google Earth Web Plug-in: Version: 6.2 [Click for support]


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Printopia [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

HD: Disk size: 499.25 GB Disk used: 144.67 GB

Destinations:

LaCie [Local]

Total size: 999.49 GB

Total number of backups: 3

Oldest backup: 2014-10-22 12:19:35 +0000

Last backup: 2015-02-08 02:01:59 +0000

Size of backup disk: Adequate

Backup size 999.49 GB > (Disk used 144.67 GB X 3)


Top Processes by CPU: ℹ️

2% WindowServer

2% fontd

0% taskgated

0% notifyd

0% askpermissiond


Top Processes by Memory: ℹ️

967 MB firefox

712 MB kernel_task

516 MB softwareupdated

123 MB Finder

123 MB mdworker(9)


Virtual Memory Information: ℹ️

2.48 GB Free RAM

5.52 GB Used RAM

0 B Swap Used


Diagnostics Information: ℹ️

Jun 19, 2015, 03:58:55 PM /Library/Logs/DiagnosticReports/Google Earth_2015-06-19-155855_[redacted].cpu_resource.diag [Click for details]


Thanks, Bill

Jun 19, 2015 7:47 PM in response to Bostonfan49

There are many possible causes for problems with web browsing. Below are some simple steps that may help either to solve the problem or isolate the cause.

Back up all data before making any changes.

1. Restart your router and also your broadband device, if they're separate.

2. If you connect to the the router with Wi-Fi, turn Wi-Fi off and then back on.

3. If you connect with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi.

4. If your browser is Safari, then from the Safari menu bar, select

Safari Preferences... Privacy Remove All Website Data

and confirm. If the Downloads button (with the icon of a downward-pointing arrow) is showing in the toolbar, click it and then click Clear in the box that appears. The download history will be removed.

5. Select the Extensions tab in the Preferences window. Turn all extensions OFF and test. If there's an improvement, turn extensions back ON and then disable them one or a few at a time until you find the culprit.

6. If you're running OS X 10.10 or later, select the Search tab. Uncheck the box marked

Enable Quick Website Search

if it's checked.

7. If you're running OS X 10.9 or later, select the Advanced tab and uncheck the box marked

Stop plug-ins to save power

Quit and relaunch the browser.

8. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest.

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

9. Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?

10. If other browsers and Internet applications are also affected, follow these instructions and test.

11. If Parental Controls is active for any user, please turn it off and test.

12. Open the iCloud preference pane and uncheck the boxes marked Safari and Photos, if they're checked.

13. Are there any other devices on the same network that can browse the Web, and if so, are they affected?

14. If you can, test Safari on another network.

15. Start up in Recovery mode. In the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. While in Recovery, you'll have no access to your saved bookmarks or passwords, so make a note of those before you begin, if they're needed for the test.

mac slow loading web pages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.