Marko-UK

Q: Apple ID Termination

Hi all!

 

I received an email this morning. Subject: Apple ID Termination - with the following text:

 

Apple/iCloud ID - (correct Apple user ID)

 

This is your final message to notify you as of 19 - June - 2015 that you have failed to updated your iCloud ID information. Under "Know your Customer" act Apple is required by law to perform a verification of your information, failure to complete this validation will result in deletion of your Apple ID within the next three days.

 

Please advance below to »


**********

 

To stop the deletion of your Apple & iCloud please proceed to continue to your Apple ID profile page before the deadline.

 

Resolution Validation Request: #K1UJL111728292

 

Sincerely,

Apple Guru Support


Stupidly, I clicked on the link on my iPhone (in my rather groggy, jet lagged state) and was taken to a blank page.  I then realised, upon re-reading the email and registering the appalling use of the English language, that I'd probably been scammed / "phished"!  Can Apple Support please advise what this is and if I've been compromised?  Has anyone else received something like this?


Thanks,


Mark


<Edited by Host>

MAC, Mac OS X (10.6.2), null

Posted on Jun 20, 2015 3:40 AM

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Q: Apple ID Termination

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  • by Marko-UK,

    Marko-UK Marko-UK Jun 20, 2015 3:44 AM in response to Marko-UK
    Level 1 (0 points)
    Jun 20, 2015 3:44 AM in response to Marko-UK

    Forgot to add....

     

    The email came from an entity claiming to be "Apple/iCloud Accounts", using the email address "support@appleitunesios9.com"

     

    Thanks in anticipation,

     

    Mark

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Jun 20, 2015 3:59 AM in response to Marko-UK
    Level 9 (77,913 points)
    iTunes
    Jun 20, 2015 3:59 AM in response to Marko-UK

    This is a scam, trying to fool you into entering your login details. If you didn't actually enter them then there shouldn't be a problem. If you did, then you should change your password immediately. Note that if you want to do that you should sign out of iCloud on all your devices before doing so, then sign back in after you've changed it.

     

    Real emails from Apple will always address you by name and come from the apple.com domain. Needless to say there is no such thing as 'Know Your Customer' legislation.

  • by Marko-UK,

    Marko-UK Marko-UK Jun 20, 2015 4:43 AM in response to Roger Wilmut1
    Level 1 (0 points)
    Jun 20, 2015 4:43 AM in response to Roger Wilmut1

    Thanks Roger.

     

    I feel a bit of a "tool" for even contemplating the authenticity and "clicking through", although realised my error and did not enter any details.  Page was blank on my phone.  Am still concerned that clicking may have given the rogues access to my device IP address and/or confirmed my details in some way.

     

    Annoying!  Thanks for taking the time to advise.

     

    Mark

  • by Roger Wilmut1,

    Roger Wilmut1 Roger Wilmut1 Jun 20, 2015 4:46 AM in response to Marko-UK
    Level 9 (77,913 points)
    iTunes
    Jun 20, 2015 4:46 AM in response to Marko-UK

    Any web page server obtains basic information from you - your IP number, your screen dimensions, your browser details - but there's nothing harmful that can be done with these. As you didn't enter any details there's nothing you need worry about.