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Slow Mac book pro - EtreCheck

Hi can anybody help please?

Problem description:

my Mac book pro is very slow and the umbrella spins all the time.

I just made this EtreCheck, can anybody see what the problem is?


EtreCheck version: 2.2 (132)

Report generated 6/20/15, 10:21 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Click to remove] links for help removing adware.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2009) (Technical Specifications)

MacBook Pro - model: MacBookPro5,5

1 2.26 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 358 - SN = W0420021BD3LC


Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:15:14


Disk Information: ℹ️

ST9250315ASG disk0 : (250,06 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 249.20 GB (33.27 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS23N


USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper: ℹ️

Mac App Store and identified developers


Adware: ℹ️

Downlite, VSearch, Conduit, Trovi, MyBrand, Search Protect Adware! [Click to remove]


Startup Items: ℹ️

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

StartOuc: Path: /Library/StartupItems/StartOuc

Startup items are obsolete in OS X Yosemite


Launch Agents: ℹ️

[running] com.conduit.loader.agent.plist [Click for support]

[running] com.intego.netupdate.agent.plist [Click for support]

[loaded] com.intego.task.manager.notifier.plist [Click for support]

[loaded] com.intego.VirusBarrier.alert.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.intego.commonservices.daemon.plist [Click for support]

[running] com.intego.task.manager.daemon.plist [Click for support]

[failed] com.intego.VirusBarrier.daemon.plist [Click for support]

[failed] com.intego.VirusBarrier.logger.daemon.plist [Click for support]

[failed] com.intego.VirusBarrier.scanner.daemon.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.facebook.videochat.[redacted].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

Dropbox Program (/Applications/Dropbox.app)

IntegoStatusItemHelper Program (/Library/Intego/IntegoStatusItem.bundle/Contents/Resources/IntegoStatusItemHel per.app)


Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 2.3.2.6 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0

Flash Player: Version: 17.0.0.188 - SDK 10.6 Outdated! Update

AdobePDFViewer: Version: 9.5.5 [Click for support]

Default Browser: Version: 600 - SDK 10.10

LogitechHarmony: Version: 1.0.0.1 [Click for support]

QuickTime Plugin: Version: 7.7.3

Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 31 Check version


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]

NetUpdate [Click for support]

novamedia_iSyncPlugins [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 249.20 GB Disk used: 215.93 GB

Destinations:

Til MBP [Local]

Total size: 800.10 GB

Total number of backups: 19

Oldest backup: 2014-02-21 21:55:13 +0000

Last backup: 2015-06-19 14:16:48 +0000

Size of backup disk: Excellent

Backup size 800.10 GB > (Disk size 249.20 GB X 3)


Top Processes by CPU: ℹ️

10% WindowServer

2% configd

1% notifyd

1% powerd

1% taskgated


Top Processes by Memory: ℹ️

374 MB kernel_task

307 MB firefox

86 MB mdworker(8)

78 MB Dropbox

74 MB spindump


Virtual Memory Information: ℹ️

79 MB Free RAM

3.92 GB Used RAM

2 MB Swap Used


Diagnostics Information: ℹ️

Jun 20, 2015, 10:02:48 AM Self test - passed

Jun 19, 2015, 09:35:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-06-19-093523_[reda cted].crash

Jun 17, 2015, 04:25:03 PM /Library/Logs/DiagnosticReports/firefox_2015-06-17-162503_[redacted].cpu_resour ce.diag [Click for details]

Posted on Jun 20, 2015 1:33 AM

Reply
Question marked as Best reply

Posted on Jun 20, 2015 1:36 AM

Please review the options below to determine which method is best to deal with the Adware installed on your computer.


The Easy, safe, effective method:

http://www.adwaremedic.com/index.php


If you are comfortable doing manual file removals, use the Apple support document below.

http://support.apple.com/en-us/HT203987


Also, read the articles below to better understand why it has happened and be more prepared for the next time there is an issue on your computer.

https://discussions.apple.com/docs/DOC-7471

https://discussions.apple.com/docs/DOC-8071

http://www.thesafemac.com/tech-support-scam-pop-ups/

6 replies
Question marked as Best reply

Jun 20, 2015 1:36 AM in response to LICA

Please review the options below to determine which method is best to deal with the Adware installed on your computer.


The Easy, safe, effective method:

http://www.adwaremedic.com/index.php


If you are comfortable doing manual file removals, use the Apple support document below.

http://support.apple.com/en-us/HT203987


Also, read the articles below to better understand why it has happened and be more prepared for the next time there is an issue on your computer.

https://discussions.apple.com/docs/DOC-7471

https://discussions.apple.com/docs/DOC-8071

http://www.thesafemac.com/tech-support-scam-pop-ups/

Jun 20, 2015 2:44 AM in response to LICA

To run Yosemite efficiently, additional RAM would be helpful. A model identifier 5.5 will accept up to 8 GB RAM. The best sources of Mac compatible RAM are Owc and Crucial.


Rid your MBP of Intego AV. It is unnecessary and may be a contributing cause to the slow operation of your MBP. Check the developers web site for uninstall instructions.


Ciao.

Jun 20, 2015 6:38 AM in response to LICA

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Slow Mac book pro - EtreCheck

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