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Jun 21, 2015 2:27 PM in response to Shyambalaby jeremy_v,Greetings Shyambala,
Thank you for contributing to the Apple Support Communities.
It sounds like you may be updating your iTunes Store account information, but your debit card isn't being accepted.
Depending on your location, debit cards should be accepted as outlined in Payment methods you can use in the iTunes Store, Mac App Store, App Store, and iBooks Store.
If you can't update your payment information, the support article Change or remove your Apple ID payment information in the iTunes Store suggests contacting iTunes Store support for help:
If you need help changing your payment information, credit card details, or billing information, contact iTunes Store support. Or you might find the answer to your question below:
- If you change your payment method, make sure your account information matches the credit card information on file with your financial institution.
- If you use an AOL screen name to sign in to the iTunes Store, editing your information on the Account Information page won't update your AOL account. If you need to update your AOL account information, contact AOL.
- If your previous payment wasn't accepted, you might need to change your payment information.
Best Regards,
Jeremy
- If you change your payment method, make sure your account information matches the credit card information on file with your financial institution.
