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All replies
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Helpful answers
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Jun 20, 2015 12:59 PM in response to Lexiepexby mgshoutman,Then we have the same issue.
Yet I checked another Mac at home and there the HP 3.1 update was available in App Stpre strange....
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Jun 20, 2015 1:12 PM in response to mgshoutmanby Lexiepex,Funny: if I look at the HP site for my printer here (HP Envy 7640 All In One w/Fax) the latest software (inc drivers is from 2014).
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Jun 20, 2015 1:17 PM in response to Lexiepexby mgshoutman,that is correct, but mostly HP software include ALL accompanying apps like scanner software etc, while Apple's only included the basic apps.
If I want to use extended scanner options on my HP ENY 120 , I have to install the HP software first ...
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Jul 2, 2015 2:58 PM in response to mgshoutmanby PittsDiva,OP: The answer to your question is: sometime on or right before June 19th, they released an update. I know this because this update hijacked my HP LJ's wireless capability and flushed it down the proverbial toilet. The second update was to "fix" their mistake. It didn't. So I only was able to fix my issue with my printer by rolling my MBP to a TM restoration of June 11th. It's been two weeks of pure h*ll.
P.S. DON'T DOWNLOAD IT!!!! JUST DON'T!!!!
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Jul 5, 2015 6:04 AM in response to PittsDivaby rabelscotia,PittsDiva
Could you help a novice with more details about "my printer by rolling my MBP to a TM restoration of June 11th."
I have a problem with my Photosmart 2610 since the update. Printer not responding! Hope this helps to solve the problem
Thanks
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Jul 5, 2015 6:15 AM in response to rabelscotiaby Lexiepex,My newest HP printer in the SystemPreferences->Printers gives the HP Printer drivers Version 2.0; the 3.1 update I could never download (lucky me) because it dissapeared too fast.
Lex
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Jul 5, 2015 6:21 AM in response to Lexiepexby Lexiepex,There IS a HP Printer Drivers 3.1 on some aggregate sites (Macupdate, Softonic, Download.com, and alike) :
a lot of tools have version numbers higher than the official sites, probably to lure the "update-geeks" to download and install this. Often the installers in these aggregate sites have been manipulated to contain Adware/Malware.
read:
http://www.thesafemac.com/is-downloading-from-the-developers-site-safe/
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Jul 5, 2015 7:33 AM in response to mgshoutmanby Lexiepex,Yes, I know, still I advise not to download (if you can). My printer does not ask for it and works perfectly well, also scanning.
Updating is OK, but don't be an update freak,
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Jul 9, 2015 5:53 AM in response to mgshoutmanby rabelscotia,A possible workaround for printer and scanner until the HP printer driver 3.1 is replaced.
This is for Ethernet, printer might work with USB but I do not have a USB cable to test.
No idea what features are missing except scanner dpi resolution.A
Find printer IP address by using Setup Menu -> Network
This worked for printing,
Use printer & scanner preference to add printer via IP address
Select for protocol HP Jetdirect - Socket
Use (bottom line) Generic PCL Laser Printer
This worked for scanning.
Use the printer IP address in a browser.
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Jul 30, 2015 9:04 AM in response to Lexiepexby Phillip Smith2,Sorry to be a pest, but I just followed the plan: trash "zz", reboot, AppStore update. I was asked to update with 3.0, followed by 3.1.. And now it wants me to install 3.0 again. There is something still missing here.... (This is 10.10.4 on an iMac (27-inch, Late 2013)
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Mar 2, 2016 10:28 AM in response to Phillip Smith2by Br. Bill,I have this exact problem. For a while now, I have had HP Printer Driver 3.1 as updated by the App store. Then it suggests 3.0. If I install that (why, right?) then it says I have to install 3.1. A stupid loop.
I installed 3.1 and am ignoring the rest.
