iTunes won't sync all the songs I ask it to from Mac to iphone4s, only some!

For some reason iTunes will no longer sync all the songs I ask it to from Mac pro (Maverick) to iPhone 4s (ios8.3). How can I fix this?

MacBook Pro, Windows 7, 64 bit

Posted on Jun 20, 2015 4:31 AM

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6 replies

Jun 21, 2015 2:21 PM in response to DavesG

Hi DavesG,


It sounds like you are trying to sync your music to your device but its not all syncing. From what you describe you may need to change the sync settings for your music in iTunes:


Sync your iPhone, iPad, and iPod with iTunes using USB


If you have it set to sync all your music, then I would uncheck the box to sync your music, click apply in the lower right, then sync it all back.


Thank you for using Apple Support Communities.

Cheers,

Sterling

Jun 23, 2015 4:22 AM in response to sterling r

Thanks for replying - I've tried, as you suggest, un-syncing music (in my case its selected items not all music) then syncing the same selected items & the same songs are synced but a lot are missing. I've also tried it on an iPad & the same happens.

It worked fine around 2 months ago but there must be something in one of Apples recent updates that has changed it.

It is a serious fault in my opinion as you can be confident what music you transfer to your device.

Jun 24, 2015 2:24 PM in response to DavesG

Thanks for the update. From what you're describing it seems to me like there may be a software issue with either your iTunes library or the iPhone itself. To start I would next backup your device to iTunes, then restore it as new and verify that it works.


How to erase your iOS device and then set it up as a new device or restore it from backups


If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.


If it persists then I would backup your iTunes library:


Back up your iTunes library by copying it to an external drive


Then recreate your iTunes library and try the sync again:


iTunes: How to re-create your iTunes library and playlists

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iTunes won't sync all the songs I ask it to from Mac to iphone4s, only some!

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