I can't hear on voice calls and they can't hear me but they can on FaceTime

MY phone on voice calls I can't hear people and they can't hear me but when doin FaceTime it all works fine and all speakers work ok unless making a voice call

iPhone 5, iOS 8.3

Posted on Jun 20, 2015 10:05 AM

Reply
1 reply

Jun 22, 2015 7:09 AM in response to eddiefromhastings

Hi, Eddie.


Thank you for visiting Apple Support Communities.


I understand that your iPhone may be experiencing issues with the receiver and possibly the microphone. Here are a couple articles that I would recommend going through for these issues. If none of these steps help this issues, please see the section labeled Get more help.


If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone


If your voice is too faint or sounds unclear using iPhone, or iPod touch


Cheers,


Jason H.

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I can't hear on voice calls and they can't hear me but they can on FaceTime

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