rosewood_ltd

Q: I've acquired ipad malware -how to remove?

Safari is completely frozen - a tab displays the following message:

 

 

iOS server error:

Warning - IOS - crash report

Due to a third party application in your iphone or iPad, ios crashed

Contact support for an immediate fix

1-877-908-****

 

So... the question is, how to remove?  I'm sure the phone # is a scam of some kind.

Since safari is completely unresponsive, I can't get into my history to remove.

I have turned the ipad on and off - no joy.

My thought is that I will need to restore the factory defaults on the iPad and then restore it with my own stuff, but I am very nervous about synching right now, given what's happened with the browser.

Has anyone else experienced a similar problem?  Is it considered safe to synch my iPad and wipe it?

 

Thanks!

 

Russ

 

 

<Edited by Host>

Posted on Jun 20, 2015 2:13 PM

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