plug into itunes: prompted to start apple mobile device service

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plug into itunes: prompted to start apple mobile device service

Whenever I plug an apple device into our primary computer, we receive 2 identical administrative prompts per device on whether we want to start apple mobile device service. Same reaction for all apple devices, even if one is already plugged in.

On a yes response to both prompts, the device connects, and syncs normally.

It only happens on this specific windows machine. I have looked at control panel settings for the service, and all seems to be in order. Any suggestions?

all devices and all operating syste

Posted on Jun 20, 2015 4:54 PM

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Answer 1

turingtest2

Level 10

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Jun 20, 2015 5:53 PM in response to Vonsnooks

See How to restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if a particular component such as Apple Application Support or Apple Mobile Device Support won't install normally.

Review the other boxes and the list of support documents further down the page in case one of them applies.

Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.

tt2

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