bobbyboy6566

Q: new apple pro sound not showing internal speakers

re installed yosimite on this years mac pro trying to call up internal speakers but not appearing on sound application panel...no sound

MacBook Pro, OS X Yosemite (10.10.3), help ...tried every thing.

Posted on Jun 20, 2015 5:19 PM

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Q: new apple pro sound not showing internal speakers

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  • by sterling r,

    sterling r sterling r Jun 22, 2015 9:38 AM in response to bobbyboy6566
    Community Specialists
    Jun 22, 2015 9:38 AM in response to bobbyboy6566

    Hello bobbyboy6566,

     

    It sounds like you do not have the option to select your internal speakers in your System Prefefences. I have this section of the following article that may shed some light on the subject:

     

    Troubleshooting issues with no audio from built-in speakers on Macs

     

    1. If the Internal Speakers option does not appear in the Output tab and your computer is not a Mac Pro, check that Digital Out is present as in the image below:
      Digital Out selected as Built-in Output
      1. Confirm again that all external audio devices and cables have been removed.
      2. Check to see if a red light is lit in the line-out port. If so, your Apple computer may need service.
      3. If you do not see a red light, proceed to step 5.
    2. If the issues persist, contact Apple support for further troubleshooting assistance.

     

    Thank you for using Apple Support Communities.

    All the best,

    Sterling