birchtree2
Level 1 (0 points)

Q: My iPhone 5 I can't get email...it say it can't connect with server..how do I fix this?

MY iphone 5 I can't get my email....for several days ...it says can't connect with server...can you help? Birchtree2

iPhone 5, iOS 8.3

Posted on Jun 20, 2015 9:50 PM

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birchtree2

Q: My iPhone 5 I can't get email...it say it can't connect with server..how do I fix this?

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  • by jeremy_v,

    jeremy_v jeremy_v Jun 22, 2015 2:14 PM in response to birchtree2
    Community Specialists
    Jun 22, 2015 2:14 PM in response to birchtree2

    Hello birchtree2,

     

    Thanks for visiting Apple Support Communities.

     

    It sounds like you haven't been able to connect to your email account on your iPhone 5 in several days.

     

    You can find some troubleshooting steps that can help at this link:

     

    Get help with Mail on iPhone, iPad, and iPod touch - Apple Support

     

    In your case, I'd start with this advice:

    "Cannot get mail"

    Make sure that you're entering the right password. If you turned on two-step verification through your email service provider, contact them to see if you need a special password for your iOS device.

     

    To make sure that you're entering the right password, go to Setting > Mail, Contacts, Calendars and tap your email account.

     

    Best Regards,

     

    Jeremy