When I exercise my watch does not record the activity.

When I exercise my watch does not record the activity. I use the exercise app ro record my exercise by selecting indoor walk (treadmill) and recording the total time I want to exercise. The app shows my progress as I exercis. When completed I hit stop. However the activity does not show up on the middle of the three ring.

Apple Watch, iOS 8.3

Posted on Jun 20, 2015 7:27 PM

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14 replies

Jun 27, 2015 5:24 PM in response to Agoodrick

I'm in the same boat. My first apple watch recorded exercise perfectly and automatically (exercise minutes are recorded antyime you do a brisk walk or more, automatically). Unfortunately, when I exchanged my watch for another one (wanted a different style), the watch barely went over 3 minutes and I am a very active person. I calibrated the watch numerous times with not very much luck. I REALLY hope this isn't a hardware issue.

Jan 18, 2016 12:43 AM in response to Agoodrick

Hi


To credit progress towards your daily Exercise goal, the Activity app aims to identify activity that equals or exceeds the intensity of "a brisk walk". The definition of a brisk walk varies from person to person and depends upon your personal information.


To check that your personal information is accurate - and to update it over time:

- On your iPhone, in the Watch app, go to: My Watch tab > Health > Edit - tap and adjust items, then tap on Done.


In some circumstances - including during all treadmill-based walks and runs - the Activity app relies on your arm motion (measured by the built-in accelerometer) to track movement for the purpose of credited progress towards the Exercise goal. For the best results, allow the arm on which you are wearing your watch to swing naturally as you walk or run.


For outdoor activities, it may help to take your iPhone with you and to record walks and runs as workouts using the Workout app (ideally, turn on Location Services on your iPhone, so that GPS data is available to help your watch in estimating your pace).


Calibrating your watch also helps to improve the accuracy of various estimations (including Exercise credit) made by the Activity app and Workout app. More information and instructions for calibrating your watch are available via the link below.


If you still find it difficult to achieve Exercise credit, a workaround is to record activity using the Other category in the Workout app. This will always credit one minute towards the Exercise goal for each full minute of the workout's duration.


More information

- Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support

- Use the Activity app on your Apple Watch - Apple Support

- Use the Workout app on your Apple Watch - Apple Support


If you have not yet done so, it may also help to update your iPhone and Apple Watch to the latest software versions. After updating from earlier software versions, some users reported increases in the proportion of their activity that was credited as Exercise.


- Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

- Update the software on your Apple Watch - Apple Support

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When I exercise my watch does not record the activity.

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