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marcham

Q: Safari web search will not work

When I type a topic into the search field on Safari nothing happens - the browser does not do anything.

iMac, OS X Mavericks (10.9.4), 27" 2011

Posted on Jun 21, 2015 10:45 AM

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Q: Safari web search will not work

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  • by Carolyn Samit,Apple recommended

    Carolyn Samit Carolyn Samit Jun 21, 2015 11:44 AM in response to marcham
    Level 10 (120,370 points)
    Apple Watch
    Jun 21, 2015 11:44 AM in response to marcham

    Make sure your OS X software is up today. Your profile indicates your Mac is running v10.9.4. There is an v10.9.5 update available.

     

    Click your Apple  menu top left in your screen. From the drop down menu click:  App Store

     

    Then select Updates at the top of the App Store menu.

     

     

    If your software was already up to date, it might be a cookies, cache, extensions, or plug-ins issue.

     

     

    From your Safari menu bar click Safari > Preferences then select the Privacy tab.

     

    Click:   Remove All Website Data

     

    Then delete the cache.

     

    Open a Finder window. From the Finder menu bar click Go > Go to Folder

     

    Type or copy paste the following

     

    ~/Library/Caches/com.apple.Safari/Cache.db

     

    Click Go then move the Cache.db file to the Trash.

     

    Quit and relaunch Safari to test.

     

    If that didn't help, from the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.

     

    If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.

     

    If it's not an extensions issue, try troubleshooting third party plug-ins.

     

    Back to Safari > Preferences. This time select the Security tab. Deselect:  Allow plug-ins. Quit and relaunch Safari to test.

     

    If that made a difference, instructions for troubleshooting plugins here.