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Q: ipad wont respond after new os update
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Jun 23, 2015 10:07 AMby braden85,Hi there chefmatt74,
I see that you are having some issues with your iPad after an iOS update. Here is an article for you that describes the symptom you are seeing and has some troubleshooting steps for you:
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT203039
If you see a solid color screen (black, white or blue)
- Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
- Reset your device while it's plugged in.
- If resetting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
If you are unable to restore your iPad through the usual method, you may need to see the steps in this article:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
Take care, and thanks for visiting the Apple Support Communities.
-Braden
