ipad wont respond after new os update

my ipad wont restart and i only get a white screen after i installed the latest os update. anyone have any suggestions. I have tried to restart it multiple times and to no avail it just goes to the whole screen being white. I tunes wont recognize it since it cant be unlocked. help

iPad 2 Wi-Fi, iOS 8.3

Posted on Jun 21, 2015 9:54 AM

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1 reply

Jun 23, 2015 10:07 AM in response to chefmatt74

Hi there chefmatt74,


I see that you are having some issues with your iPad after an iOS update. Here is an article for you that describes the symptom you are seeing and has some troubleshooting steps for you:


Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support

https://support.apple.com/en-us/HT203039

If you see a solid color screen (black, white or blue)


  1. Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
  2. Reset your device while it's plugged in.
  3. If resetting doesn’t fix the issue, restore your device.
  4. If you still see the issue after you restore, contact Apple Support.

If you are unable to restore your iPad through the usual method, you may need to see the steps in this article:


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

https://support.apple.com/en-us/HT201263


Take care, and thanks for visiting the Apple Support Communities.



-Braden

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ipad wont respond after new os update

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