Unable to select "Complete My Album"

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Unable to select "Complete My Album"

Anyone have any idea how to Complete the album without buying tracks individually whether on a computer or device? The problem is for example, I bought one song by the band A day to remember from the album common courtesy, which happens to be explicit. No problem getting the song because I disabled the parental settings years ago, but I've tried selecting the complete my album button at the bottom of the list but is not selectable. Only Partial Album is selectable. Any help would be appreciated. Thanks in advance!

Using Itunes on MAC, Windows, and Iphone 6

iPhone 6, null

Posted on Jun 21, 2015 10:14 AM

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Answer 1

sterling r

Community Specialist

Jun 23, 2015 10:16 AM in response to Kevin__B

Hi Kevin__B,

It sounds like you're trying to complete an album but all you see is Partial Album and you seem to have to buy the tracks individually. There are a few reasons that can happen, as outlined in the following article:

iTunes Store: Complete My Album Frequently Asked Questions (FAQ)

Availability of particular Complete My Album offers is subject to change without notice. Albums that are no longer available for sale on the iTunes Store, partial albums, and certain other albums are not eligible for CMA.

I don't see an album on my Complete My Album page.

If you don't see an album on the Complete My Album page:

The album itself may no longer be available for sale on iTunes.
or

You acquired the content with song code promotions which do not qualify for Complete My Album credits.
or

Apple may not have the rights to offer Complete My Album for that album.

Thank you for using Apple Support Communities.

All the best,

Sterling

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