"Your only Question/Participation here is this thread"
- yes, and what?
very often, folks here may be able to help solve your issue without contacting Apple Telephone Support - these forums are actually the "front line" of support
"Have you tried contacting Support via Apple's preferred path?"
- yes, and now I waiting for the answer.
What path? If the path I illustrated with the screenshot and link, when did you do this? Before your dead phone post? What are you "waiting" for? A first response from Apple? Tell Apple WHEN you make contact about the phones. Tell us all about your results, please.
- you can find all full numbers on russian-localized page of Apple's contact (http://www.apple.com/ru/contact/): 8 800 333 5173, 8 495 580 9557, 8 800 555 6246
sometimes - I have personally seen this here in the ASC - folks "mix up" the order of numbers published by Apple. By asking for you to post them as dialed (not copy/paste from the Contact page) we could compare them to the published numbers for this kind of mistake. PLUS, it shows due diligence to prove it up to Apple, the phone company or whomever it may concern.
- what for I must to contact with telecom company? I've no idea which company serves Apple's numbers, and I think that it must be not me (to solve telecom problems like this, if it is really cause).
If * I * had your same issue here in the U.S. with a published phone number - by anyone or any company - I would contact MY telecom provider and get them to test results - noting details of the call for evidence as well.
- yes, my friends receives the same result
that pretty much proves that there is an issue with the numbers, doesn't it?
... Putin vs. Apple, but I tried to briefly highlight the situation in Russia. ...
I too tried to briefly highlight Apple's likely concerns with Russian Policies and Laws, however UNlikely they are to having anything to do with this issue.
My final advice is... call your telecom company and have them get to the bottom of this. If "disconnected"(another term for not in service), you may not find out why, but at least you will know for sure.