signevu
Level 1 (0 points)

Q: Greyed menu Messages

HELP!

 

I've tried everything.

When I start my Mac and click on Messages to open it. Nothing happens. Only the Menu appears. And I can't log in or change preferences.

I logged out of Messages because it lately hasn't been syncing with my iPhone, but now I can't log in again?

 

I've checked my FontBook (which I never use cause i used another font system) - Apple Gothic is valid - i don't know how to see if it's active?

 

BUT it is not just called AppleGothic it is called Apple SD Gothic Neo - is that normal? And it looks weird?

 

Hope somebody can help me!!!

 

Screen Shot 2015-06-22 at 16.18.19.png

MacBook Pro with Retina display

Posted on Jun 22, 2015 7:19 AM

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signevu

Q: Greyed menu Messages

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  • Helpful answers

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Jun 22, 2015 11:53 AM in response to signevu
    Level 9 (73,348 points)
    Applications
    Jun 22, 2015 11:53 AM in response to signevu

    Hi,

     

    That is not AppleGothic.

     

    Manually open the folders Library (i.e. open the Hard Drive icon select the Library) then Fonts.

    AppleGothic should be in this one.

    However as a Required Font it should really be in System/Library/Fonts.

     

    If it is in neither place then in the Font Book Menu itself use the Restore Standard Fonts option.

     

     

    3Sigcopy2.png

    7:53 p.m.      Monday; June 22, 2015

     

    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by signevu,

    signevu signevu Jun 22, 2015 1:06 PM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Jun 22, 2015 1:06 PM in response to Ralph Johns (UK)

    It's weird. When i open Library/Fonts - Nothing comes up?

     

    When i check System/Library/Fonts - there's only the "wrong" AppleGothic.

     

    I've tried restoring the Font Book - but this message comes up?

     

    Screen Shot 2015-06-22 at 22.01.14.pngScreen Shot 2015-06-22 at 22.01.41.png

     

    Screen Shot 2015-06-22 at 22.03.50.png

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Jun 22, 2015 2:14 PM in response to signevu
    Level 9 (73,348 points)
    Applications
    Jun 22, 2015 2:14 PM in response to signevu

    Hi,

     

    In that case Restore the whole OS.

     

     

    3Sigcopy2.png

    10:14 p.m.      Monday; June 22, 2015

     

    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by signevu,

    signevu signevu Jun 22, 2015 11:10 PM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Jun 22, 2015 11:10 PM in response to Ralph Johns (UK)

    Thank you so much!

     

    But I'm not backing my system up with Time Machine. I have my Mac through the school where I study and we have another backing up system which I'm not familiar with - I might just have to wait after summer vacation and talk to them about it. I wouldn't dare trying restore the whole OS without their content.

     

    But again thank you so much for you answers!

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Jun 23, 2015 12:45 PM in response to signevu
    Level 9 (73,348 points)
    Applications
    Jun 23, 2015 12:45 PM in response to signevu

    Understood.

     

     

    3Sigcopy2.png

    8:45 p.m.      Tuesday; June 23, 2015

     

    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad