HT201611: About renting movies from the iTunes Store

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Jeni1969

Q: How do I get subtitles on a movie I rented?

the movie I rented said it was foreign but did not say there were subtitles. So I thought might b in English. No, it's in German and there are no subtitles. Useless to me!?

iPhone 5, iOS 6.1.4

Posted on Jun 22, 2015 8:33 AM

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Q: How do I get subtitles on a movie I rented?

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  • by Limnos,

    Limnos Limnos Jun 22, 2015 8:46 AM in response to Jeni1969
    Level 9 (53,622 points)
    Mac OS X
    Jun 22, 2015 8:46 AM in response to Jeni1969

    iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657 (Now replaced by: About renting movies from the iTunes Store - http://support.apple.com/en-us/HT201611 with much of the same information but not all.)

     

    "Do rented movies have subtitles or closed captioning ?

     

    Some movies do have subtitles and/or closed captioning. Movies containing subtitles will be noted either in the movie title, or within the Plot Summary of the movie. Those that have closed captioning will have the Closed Captioning logo on the movie page: CC"

  • by Jeni1969,

    Jeni1969 Jeni1969 Jun 22, 2015 9:05 AM in response to Jeni1969
    Level 1 (4 points)
    iPhone
    Jun 22, 2015 9:05 AM in response to Jeni1969

    i guess I assumed "foreign" films came w the option of subtitles. I was hoping it was just a glitch. Now I paid to rent a movie I can't watch?  Seems a bit slick on apple's part...

  • by Limnos,Solvedanswer

    Limnos Limnos Jun 22, 2015 9:13 AM in response to Jeni1969
    Level 9 (53,622 points)
    Mac OS X
    Jun 22, 2015 9:13 AM in response to Jeni1969

    As with anything you buy these days from anybody, read the "box".  If it doesn't say there are subtitles then don't assume there are.  There are many of us resident in the USA who speak German, for example.   There used to be a video rental place near here that had exclusively foreign films and not all of them had subtitles, you had to read each box to be sure if you didn't speak Farsi or Urdu or whatever.

  • by Jeni1969,

    Jeni1969 Jeni1969 Jun 22, 2015 9:15 AM in response to Limnos
    Level 1 (4 points)
    iPhone
    Jun 22, 2015 9:15 AM in response to Limnos

    Thanks for the info. Looks like a good movie!?!!