Network Adapter issues: BootCamp/Windows 7/BF4

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Level 1

23 points

Network Adapter issues: BootCamp/Windows 7/BF4

I have been playing Battlefield 4 via BootCamp/Windows 7 for quite some time. Recently, I bought a new iMac with the following configuration:

iMac 5K Retina

4 GHz Intel Core 7

32 GB 1600 MHz DDR3

AMD Radeon R9 M295X 4096 MB

My BootCamp partition is 300 GB and it's only half populated. In any case, particularly since the last patch to BF4, I disconnect and receive a Network Adapter error. Does not seem to matter whether I use an Ethernet connection or a WiFi connection. As a "gamer," of course, I prefer the hard wire connection.

Windows 7 will troubleshoot the issue and reset the Network Adapter. This occurs regularly after about one-half hour of play.

Any thoughts?

Posted on Jun 22, 2015 10:25 AM

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Answer 1

Loner T

Level 9

59,471 points

Jun 22, 2015 10:33 AM in response to MeisterFritz

Look in Event Viewer for any errors related to DHCP, Adapter or Sleep/Hibernate and Network. I assume that BC drivers are properly installed. Have you let Windows Update apply any driver updates?

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Answer 2

MeisterFritz Author

Level 1

23 points

Jun 22, 2015 11:05 AM in response to Loner T

I will do that. BC drivers are properly installed and Windows 7 has not updated any drivers, to date.

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Answer 3

MeisterFritz Author

Level 1

23 points

Jun 22, 2015 5:05 PM in response to Loner T

Log Name:	Microsoft-Windows-Dhcp-Client/Admin
Source:	Microsoft-Windows-Dhcp-Client
Date:	6/21/2015 11:56:17 PM
Event ID:	1001

Task Category: Address Configuration State Event

Level:	Error
Keywords:
User:	LOCAL SERVICE
Computer:	Paul-PC

Description:

Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0xB8098ADACB7A. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Event Xml:

<Channel>Microsoft-Windows-Dhcp-Client/Admin</Channel>

</System>

<Data Name="HWAddress">B8098ADACB7A</Data>

</EventData>

</Event>

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Answer 4

Loner T

Level 9

59,471 points

Jun 22, 2015 6:03 PM in response to MeisterFritz

Do you have another PC or Mac?

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Answer 5

MeisterFritz Author

Level 1

23 points

Jun 22, 2015 6:53 PM in response to Loner T

Yes, I have another Mac . . . MacBook Pro.

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Answer 6

Loner T

Level 9

59,471 points

Jun 22, 2015 7:04 PM in response to MeisterFritz

Put it on the same wired network as your iMac. Find the IP address of both machines before you start playing you Game. On both machines, start a terminal session and run a ping to the other IP and leave it running in the background. Play you game, and watch the MBP for any dropped packets to your 5K or vice-a-versa.

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Answer 7

MeisterFritz Author

Level 1

23 points

Jun 23, 2015 7:08 AM in response to Loner T

I can try that . . .

Also, one of buddies who deals with networks for a living suggested a static IP address. Loner . . . you've been outstanding so I would like your opinion on this as well. I suppose it couldn't hurt and it is easy enough to accomplish.

Thanks for all your suggestions thus far!

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Answer 8

Loner T

Level 9

59,471 points

Jun 23, 2015 7:22 AM in response to MeisterFritz

A static IP or a DHCP reservation will work and allocate the same IP to your iMac's MAC address. If you switch between Wired and Wireless, put in a static/DHCP reservation for both MAC addresses which you can find from System Preferences -> Network and check hardware for each adapter to get the MAC address.

If your friend is willing to assist, you can also use tools like Wireshark or tcpdump.

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Answer 9

MeisterFritz Author

Level 1

23 points

Jun 23, 2015 7:24 AM in response to Loner T

Sounds good . . .

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Answer 10

MeisterFritz Author

Level 1

23 points

Jun 29, 2015 7:28 AM in response to Loner T

Okay, I've taken this one step further and you'll be somewhat surprised. My BF4 teammates noted that I was being disconnected with the same issue at approximately the same time every night. So, that immediately sounded the alarm to contact the provider, TW. I entered into an online chat and the tech ran a variety of tests. His conclusion was that my signal lacked stability between the server and my modem. Yes, that is a vague answer, so I pressed him further.

I said, "What you are telling me is that the issue is hard wire related between the pole and the modem." He said, "yes." That is feasible because this is a new service. However, when I run a speed test, the signal "appears" consistent," but that's a gross evaluation. I am hopeful that the issue does not include the coaxial from the exterior into the house because that will create some issues. Tech is due for a visit on Tuesday evening.

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