Scottyboy99

Q: Has iTunes match gone haywire?

My music artists are all over the place, I noticed it this morning. Just out of blue on all my iOS devices. It makes no difference if the metadata matches for artist, album artist, sort by artist, sort by album artist, ensure compilation is unticked. Many songs are coming up in strange places on the artists view in the iOs devices. Lots of entries under various artists popping up. I have a list of cliff Richard four times under artist as an example - its just crazy. Happened out of nowhere. I only really noticed earlier as back to work started listening to my songs but ic ould of been at the weekend it went all wrong. My iTunes library is perfectly sorted. anyone else seeing strange entries crop up amid their artist list. Could the impending Apple Music be wreaking havoc with match?

Posted on Jun 22, 2015 11:22 AM

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Q: Has iTunes match gone haywire?

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  • by kal-el73,

    kal-el73 kal-el73 Jun 28, 2015 4:14 PM in response to stevenfrommaidstone
    Level 1 (0 points)
    Jun 28, 2015 4:14 PM in response to stevenfrommaidstone

    iTunes is now ramping their limit to 100,000 songs. Maybe we 're not being forgotten. Maybe these are just growing pains. Let's hope this gets resolved soon, regardless.

  • by iamchris90,

    iamchris90 iamchris90 Jun 28, 2015 5:46 PM in response to Scottyboy99
    Level 1 (0 points)
    Jun 28, 2015 5:46 PM in response to Scottyboy99

    I thought I'd add my voice in here too to get Apple to notice. Same issue since Wednesday/Thursday. My library was meticulously metatagged and for it to be in this messy state truly is beyond irritating. Hoping 8.4 will help!

  • by dssmansv,

    dssmansv dssmansv Jun 28, 2015 8:56 PM in response to iamchris90
    Level 1 (0 points)
    Jun 28, 2015 8:56 PM in response to iamchris90

    AAdd me to the list.  Selected artists it seemed to affect in my library.  For example, it doesn't seem to like U2's Beautiful Day being tied to U2.  i have a whole bunch of stuff, including U2 music tied to Robert Palmer on my iPad and Planetshakers on my iPhone.  It doesn't even get the data to match between devices.  I'm also not convinced that 8.4 is going to fix this mess. 

  • by dssmansv,

    dssmansv dssmansv Jun 28, 2015 8:57 PM in response to dssmansv
    Level 1 (0 points)
    Jun 28, 2015 8:57 PM in response to dssmansv

    What is equally odd is music I bought from the iTunes Store (not even matched) is messed up. 

  • by wiidsmkr69,

    wiidsmkr69 wiidsmkr69 Jun 28, 2015 9:00 PM in response to dssmansv
    Level 1 (0 points)
    Jun 28, 2015 9:00 PM in response to dssmansv

    I think it will be ok, as it is only ios 8.3 affected.

    My mac displays everything correctly, so I am confident its not my entire match library that is screwed.

  • by Scottyboy99,

    Scottyboy99 Scottyboy99 Jun 28, 2015 10:41 PM in response to Benny317
    Level 1 (85 points)
    Apple Watch
    Jun 28, 2015 10:41 PM in response to Benny317

    TThat is what really makes my blood boil when support say 'this is the first we've heard of this issue'. Many of us have reported it, the forum is awash with postings. It is total lies to say apple is not aware.

  • by WDI,

    WDI WDI Jun 28, 2015 10:56 PM in response to Scottyboy99
    Level 1 (42 points)
    Audio
    Jun 28, 2015 10:56 PM in response to Scottyboy99

    Same problem here on iOS 8.3.

     

    iTunes on Mac osx 10.10.3 is fine.

     

    iPod touch iOS 5 is fine.

     

    Let Apple know...

    https://www.apple.com/feedback/

     

    Point them to this thread.

  • by Brandon_71,

    Brandon_71 Brandon_71 Jun 29, 2015 12:57 AM in response to Scottyboy99
    Level 1 (0 points)
    Jun 29, 2015 12:57 AM in response to Scottyboy99

    This has been going on for months. Usually 3-4 artists would be messed up. This week it went completely crazy though. Now everything is a mess.

  • by Philjens,

    Philjens Philjens Jun 29, 2015 1:54 AM in response to Brandon_71
    Level 1 (0 points)
    Jun 29, 2015 1:54 AM in response to Brandon_71

    People who think iTunes isn't messed up on their computer, don't be so certain.

    I don't have a mac, but on my PC, although the albums appear to be OK in itunes, on closer inspection some of the artwork has been changed. Also, scrolling through some albums track by track, the artwork often changes from song to song! Crazy.

     

    I daren't sync my ipod, as I'm sure the next thing to go will be Cover Flow.

     

    What is going on Apple???

     

    WHY NO NEWS ON THIS?

  • by wiidsmkr69,

    wiidsmkr69 wiidsmkr69 Jun 29, 2015 2:18 AM in response to Scottyboy99
    Level 1 (0 points)
    Jun 29, 2015 2:18 AM in response to Scottyboy99

    Spent a while on apole support , with both level one and the senior advisor .

     

    The rep didn't acknowledge the issue more than only " just me".

    started pursuing changing the tracks "album artist" label on my Mac , as he believed it was an issue with the "group by album artist" option.

     

    The call cut out and I didn't bother phoning back.

     

    When BB King is listed next to Metallica with a song called "Inside the the fire" and a picture of a Vengaboys cover as the album artwork...

     

    ... Yeah it's not a user error.

     

     

    apple.. dont insult my intelligence and the hours I have spent troubleshooting

  • by shaunreeves,

    shaunreeves shaunreeves Jun 29, 2015 2:51 AM in response to Scottyboy99
    Level 1 (4 points)
    Jun 29, 2015 2:51 AM in response to Scottyboy99

    Hi all,

     

    I too am in the same position. My iTunes Match has done exactly the same. I have 400+ albums in Match and some reviews state wiping the lot due to meta data corruption. I WIILL NOT be proceeding with this "possible fix" as I do not have the time.

     

    Rather frustrating Apple! Help please?

     

    Shaun

  • by Brandon_71,

    Brandon_71 Brandon_71 Jun 29, 2015 2:56 AM in response to shaunreeves
    Level 1 (0 points)
    Jun 29, 2015 2:56 AM in response to shaunreeves

    I wiped everything a few months ago and it fixed the issue. Worked perfectly until this week. Now it's a complete mess again. Probably better to just wait and see what happens with the next update.

  • by markhort,

    markhort markhort Jun 29, 2015 3:07 AM in response to Brandon_71
    Level 1 (5 points)
    Jun 29, 2015 3:07 AM in response to Brandon_71

    I'm going to leave it alone now, hopefully when iOS 8.4 is out tomorrow it'll fix everything. It's been a right pain over the weekend.

  • by AussieGrit,

    AussieGrit AussieGrit Jun 29, 2015 3:26 AM in response to Scottyboy99
    Level 1 (0 points)
    Jun 29, 2015 3:26 AM in response to Scottyboy99

    Just noticed this issue today as well. Pretty much everything in my music libary is messed up now.

    Artists are mixed up, covers are randomly exchanged, albums are split up.

     

    I don't like the new music player from iOS 8.4 either, so I originally planned to stay with iOS 8.3 for a while. I though about deactivating iTunes Match and returning to the old school cable sync, but the iTunes libary on my Mac is just as f**ked up. It has taken so many hours to tag all my music files correctly and now everything is just a mess - I can't put into words how annoyed I am right now.

  • by NZMarke,

    NZMarke NZMarke Jun 29, 2015 3:35 AM in response to AussieGrit
    Level 1 (0 points)
    Jun 29, 2015 3:35 AM in response to AussieGrit

    So here's where I'm at. Tracks on the PC iTunes (12.1.2.27) are all fine. Tracks on both iPad and iPhone (OS8.3) are badly (and sometimes hilariously) screwed up - who knew Edith Piaf had worked with the Clash? Anyone?

     

    But I also have a Macbook Air on which I'd nuked the iTunes library completely. So I created a totally new library from scratch. When I added my iTunes account, it successfully showed me all my iTunes purchases - clean and uncorrupted. And when I turned on iTunes Match, it shows me a correct/clean copy of my music in the cloud.

     

    So that's slightly promising? On the downside, attempting to refresh iTunes Match on the Macbook gives me an error code 4010 every time. I tried a fix I'd seen in another forum for this - which is to update genius and try again - but that didn't work this time around. So perhaps the iTunes team is preparing for the rollout of 8.4 and Apple Music and the services are actually down or limited.

     

    Anyway - doesn't seem like much we can do until 8.4 rolls out.

     

    Incidentally AussieGrit - what was it about 8.4's Music App you didn't like? And did you have similar problems on that as on the 8.3 version. One post in this thread suggested that 8.4 had the same issues as 8.3 (at least in the beta version anyway)?

     

    And are you also saying that the Match has screwed up the meta data on your Mac as well as on your iDevice? Is your data correct anywhere?

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