Scottyboy99

Q: Has iTunes match gone haywire?

My music artists are all over the place, I noticed it this morning. Just out of blue on all my iOS devices. It makes no difference if the metadata matches for artist, album artist, sort by artist, sort by album artist, ensure compilation is unticked. Many songs are coming up in strange places on the artists view in the iOs devices. Lots of entries under various artists popping up. I have a list of cliff Richard four times under artist as an example - its just crazy. Happened out of nowhere. I only really noticed earlier as back to work started listening to my songs but ic ould of been at the weekend it went all wrong. My iTunes library is perfectly sorted. anyone else seeing strange entries crop up amid their artist list. Could the impending Apple Music be wreaking havoc with match?

Posted on Jun 22, 2015 11:22 AM

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Q: Has iTunes match gone haywire?

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  • by alexander.reyes,

    alexander.reyes alexander.reyes Jun 30, 2015 6:31 AM in response to Scottyboy99
    Level 1 (0 points)
    Jun 30, 2015 6:31 AM in response to Scottyboy99

    I'm patiently waiting for iOS 8.4 too. My iMatch library has been a mess too. I read the new terms and condition of iTunes and it's disgusting! iMatch subscription is sold as "As is" service. Remember the last time anyone purchased an "As is" product? Garbage! I'll post a screen shot below. I'm strongly considering another music service. Does anyone recommend another music service similar to iMatch that performs better? Thanks!

     

     

    image.jpg

  • by Scottyboy99,

    Scottyboy99 Scottyboy99 Jun 30, 2015 7:03 AM in response to alexander.reyes
    Level 1 (85 points)
    Apple Watch
    Jun 30, 2015 7:03 AM in response to alexander.reyes

    Pretty disgraceful from Apple. There is a lot to dislike with them at the moment.

  • by Mark Lawless,

    Mark Lawless Mark Lawless Jun 30, 2015 7:03 AM in response to alexander.reyes
    Level 1 (0 points)
    Jun 30, 2015 7:03 AM in response to alexander.reyes

    To be honest, I think most apps / services of this nature operate on this basis.  It's pretty crap, but not by any means unusual unfortunately.  Thing is, you can back up all you like, but you can't easily reverse a software update on an iDevice!

     

    What would be useful, if such a thing exists, is a program / app for music which works like iTunes, but works properly, and with any device.  I think Amazon have something like this - I remember using it before iTunes Match came along, and one of the good things about it was that if you bought a CD, you automatically got a digital copy of your music.  Maybe worth looking into for streaming.  Not sure if it would work in terms of downloading the music to devices, but it's maybe worth looking into.

  • by stueyg,

    stueyg stueyg Jun 30, 2015 7:12 AM in response to Scottyboy99
    Level 1 (0 points)
    Jun 30, 2015 7:12 AM in response to Scottyboy99

    Just had a call from my Senior Tech Advisor in California a day earlier than expected. Still denying a widespread issue but appear to be looking into mine further:

     

    • Wanted clarification on whether it is just 'various artist' albums that are affected
    • Want to put my iTunes into troubleshooting mode to try and replicate the issues at their end

     

    I am not home to do this until later in the week and have again pointed out this appears to be iOS8.3 specific and that I  will be getting 8.4 when available today to see if this fixes the issue.

     

    We are scheduled to talk further at 19.00 on 2/7/15.

  • by rebeccajn,

    rebeccajn rebeccajn Jun 30, 2015 7:20 AM in response to Scottyboy99
    Level 1 (0 points)
    Jun 30, 2015 7:20 AM in response to Scottyboy99

    Also having the same problem, incredibly frustrating. Hope the update today fixes it...

  • by PaulyWall,

    PaulyWall PaulyWall Jun 30, 2015 7:41 AM in response to rebeccajn
    Level 1 (0 points)
    Jun 30, 2015 7:41 AM in response to rebeccajn

    Cancelled my Macbook Silver 512gb order this morning. Didn't need it but didn't mind adding to my laptops.

     

    I have five active iPhones for my vehicles mainly because of match. Noticed that because of the scrambled libraries that the sound systems can not return the proper albums in their entirety. Search is now useless.

     

    The days of buying new equipment from Apple just because it is the latest thing out are coming quickly to an end, as I see Apple go from great to worse.

     

    @Apple, nice way to alienate your customers and their wallets that have been with you since the beginning.

  • by lundejd,

    lundejd lundejd Jun 30, 2015 7:49 AM in response to PaulyWall
    Level 1 (10 points)
    Jun 30, 2015 7:49 AM in response to PaulyWall

    I'm pretty anal about my iTunes collection and have fought with it many times as I tried to store it on a NAS and had these very same issues of corrupted data etc.  (finally moved it locally).

     

    I do think some are overreacting though...

     

    Even so, Apple has disregarded the Match system for far too long... its a great service (when it works) - they need to pay way more attention too it.  I'm not even convinced I'll like the new Music service, as I'm particular about my albums and songs and when I hear them - I don't care for someone else to try and tell me when to stream music or what I might like based on something else.

     

    I'll hang tight but for now made a backup of my local iTunes as usual just in case something goes bad and will give Apple some time to fix this before I overreact.

  • by leewebster,

    leewebster leewebster Jun 30, 2015 8:02 AM in response to lundejd
    Level 1 (0 points)
    Jun 30, 2015 8:02 AM in response to lundejd

    Well - ios 8.4 is live.  i'm at work so cant download and install without wifi.  look forward to reports of if 8.4 makes all our problems go away?

  • by Mark Lawless,

    Mark Lawless Mark Lawless Jun 30, 2015 8:03 AM in response to lundejd
    Level 1 (0 points)
    Jun 30, 2015 8:03 AM in response to lundejd

    Apple should NEVER allow this sort of thing to happen.  Their organisation lacks adequate testing and quality control.  Getting things to market quickly and making huge profits seems to be more of a priority than getting the product right, and making the user's experience better.  In the beginning, Steve Jobs knew this.  He knew there were other similar things out there to his.  He knew his product was more expensive. BUT - he also realised that people would pay for quality.

     

    Apple's products are very good quality items.  Their software is innovative and fresh.  Their quality control, and apparent lack of attention to detail will eventually hit them - especially if someone brings a viable alternative to market.  If any company is considering that, now is the time.

  • by Croweyes1121,

    Croweyes1121 Croweyes1121 Jun 30, 2015 8:10 AM in response to Mark Lawless
    Level 1 (0 points)
    Jun 30, 2015 8:10 AM in response to Mark Lawless

    I'm updating to 8.4 as I type this.  I'll update back here as soon as it's installed and let everyone know if it corrects the problem with Match.

  • by PFox78,

    PFox78 PFox78 Jun 30, 2015 8:13 AM in response to Croweyes1121
    Level 1 (39 points)
    Mac OS X
    Jun 30, 2015 8:13 AM in response to Croweyes1121

    I just updated to iOS 8.4 on my iPad and it has been fixed — thankfully. Hopefully it's the same with the iPhone.

  • by Scottyboy99,

    Scottyboy99 Scottyboy99 Jun 30, 2015 8:18 AM in response to PFox78
    Level 1 (85 points)
    Apple Watch
    Jun 30, 2015 8:18 AM in response to PFox78

    That's good to hear. Someone mentioned that some songs showed as duplicates in the test versions of iOS 8.4 - are you seeing any duplication in your song lists or is everything just as it was? Is it easy to spot which songs are locally stored on the iPad and which songs are in the cloud still?

  • by MaWiFra,

    MaWiFra MaWiFra Jun 30, 2015 8:18 AM in response to PFox78
    Level 1 (4 points)
    Jun 30, 2015 8:18 AM in response to PFox78

    SAme here. fixed after updated. Thanks to all

  • by rudifromharderwijk,

    rudifromharderwijk rudifromharderwijk Jun 30, 2015 8:20 AM in response to Scottyboy99
    Level 1 (0 points)
    Jun 30, 2015 8:20 AM in response to Scottyboy99

    Just updated to 8.4 as well. Was half scared to death when I found an even bigger mess when I opened Music. After subscribing (for free, the first three months) and switching iTunes Match off and on the problems seem to have disappeared. Need to have a closer look, but it seems to be fine for now.

  • by Mark Lawless,

    Mark Lawless Mark Lawless Jun 30, 2015 8:24 AM in response to rudifromharderwijk
    Level 1 (0 points)
    Jun 30, 2015 8:24 AM in response to rudifromharderwijk

    I have no intention of subscribing to Apple Music - I have no use for a streaming service like that.  I will be sticking with iTunes Match if 8.4 fixes it - and abandoning the whole shambles if not.

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