Scottyboy99

Q: Has iTunes match gone haywire?

My music artists are all over the place, I noticed it this morning. Just out of blue on all my iOS devices. It makes no difference if the metadata matches for artist, album artist, sort by artist, sort by album artist, ensure compilation is unticked. Many songs are coming up in strange places on the artists view in the iOs devices. Lots of entries under various artists popping up. I have a list of cliff Richard four times under artist as an example - its just crazy. Happened out of nowhere. I only really noticed earlier as back to work started listening to my songs but ic ould of been at the weekend it went all wrong. My iTunes library is perfectly sorted. anyone else seeing strange entries crop up amid their artist list. Could the impending Apple Music be wreaking havoc with match?

Posted on Jun 22, 2015 11:22 AM

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Q: Has iTunes match gone haywire?

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  • by Dreamboy,

    Dreamboy Dreamboy Jul 1, 2015 9:29 AM in response to Scottyboy99
    Level 1 (5 points)
    Jul 1, 2015 9:29 AM in response to Scottyboy99

    Any news about the AppleTV update? I've just found an article on the web saying that the Apple Music updates for Android and AppleTV will come this fall. If this is true we will be in big trouble. I can't use iTunes Match at all on my AppleTV with the mess that Apple Music has created in my library.

     

    On my iPhone and iPad the libraries look good again after the iOS8.4 update. I really hate the changes on the Music app. I've lost the covers view, all the Genius features and all the radios except Beats 1 give errors outside of USA. But at last my library can be used.

  • by gerbilly,

    gerbilly gerbilly Jul 1, 2015 11:06 AM in response to Dreamboy
    Level 1 (10 points)
    Jul 1, 2015 11:06 AM in response to Dreamboy

    I have over 20,000 songs up loaded via i tunes match and everything was working hunky dory until yesterday. Since updating to 12.2 and 8.4 on my phone it has went radio rental.

    I Tunes match has now vanished from the phone and from I tunes.

     

    I go to look at the music from my i tunes account on the computer and I for example have 16 cocteau twins albums.

    Not one shows up in my library on my phone.

     

    It seems as though thousands of songs and hundreds of albums have vanished.

     

    I have one playlist called best new mp3 which has 326 songs on it, except in my phone it says i only have the option for 175 songs to download?

     

    Apple have just destroyed my i tunes match account, i don't know where to start to get this music back and I don't know where to look to see what is missing.

     

    They have took my money and messed up my account and wasted hours and hours of my time when i upload my library to i tunes match.

     

    They better get this sorted pronto, a £$%%^ unfunny joke!

  • by Brskiz,

    Brskiz Brskiz Jul 1, 2015 2:26 PM in response to Dreamboy
    Level 2 (265 points)
    Jul 1, 2015 2:26 PM in response to Dreamboy

    Things will improve for you. I felt the same but soon noticed many

    nice enhancements to the music experience. It's much easier to

    manage playlists now and add songs. Also, the playlist now include

    album artwork we lost after ios7. And no more leaving the App &

    going to settings to show your off-line music only. This feature is

    now conveniently located at the bottom of the drop down menu is used

    to change Artists, Albums or Genre Views. The radio experience will

    be nice when adapted to. Beats 1 will be a success.

  • by gerbilly,

    gerbilly gerbilly Jul 1, 2015 2:41 PM in response to Brskiz
    Level 1 (10 points)
    Jul 1, 2015 2:41 PM in response to Brskiz

    There is no pattern to this 175 songs from a playlist of 322 are showing. In one playlist only 55 songs from 800 appear.

    they have majorly screwed up here and treated I tunes match buyers like crap.

  • by marko_polo,

    marko_polo marko_polo Jul 1, 2015 7:38 PM in response to Scottyboy99
    Level 1 (0 points)
    Jul 1, 2015 7:38 PM in response to Scottyboy99

    This appears to have been fixed for me (just tonight). My albums and artists are now grouped correctly. Hallelujah. Can anyone else confirm?

  • by Brskiz,

    Brskiz Brskiz Jul 1, 2015 8:10 PM in response to marko_polo
    Level 2 (265 points)
    Jul 1, 2015 8:10 PM in response to marko_polo

    Yes indeed, all my artists and albums are nicely grouped together and that includes album

    Artwork as well. The minor drama was well worth the enhancements made by Apple. Even

    my playlist titles are accompanied with album artwork now. And the new off-line setting is now

    located within the App versus in settings. This allows quick access to only that music which has

    been downloaded to my device. I'm also enjoying Beats 1 radio as well.

  • by RickP2013,

    RickP2013 RickP2013 Jul 2, 2015 12:57 AM in response to Scottyboy99
    Level 1 (0 points)
    Jul 2, 2015 12:57 AM in response to Scottyboy99

    Screen Shot 2015-07-02 at 08.54.42.png

    Anybody at apple want to tell me what's wrong with this image? I spent hours and hours ordering my albums and artwork and in one fell swoop you've just decided to rearrange it with rubbish!

  • by commedianorwich,

    commedianorwich commedianorwich Jul 2, 2015 2:16 AM in response to marko_polo
    Level 1 (0 points)
    Jul 2, 2015 2:16 AM in response to marko_polo

    Yes 8.4 works well both on my iOS devices and my iMac and MBP. But on my Apple TV music is still a mess. What's more Home Sharing no longer functions so there's no local solution.

  • by Fred Flinstone,

    Fred Flinstone Fred Flinstone Jul 2, 2015 5:52 AM in response to gerbilly
    Level 1 (30 points)
    Jul 2, 2015 5:52 AM in response to gerbilly

    I am curious did you previously have your music downloaded to your iDevices or was it streaming there? I have heard that if you turn OFF the "music available offline"( only show music on device) on your iDevices the missing music should show up.

  • by kimynot,

    kimynot kimynot Jul 2, 2015 5:55 AM in response to Banksy11
    Level 1 (0 points)
    Jul 2, 2015 5:55 AM in response to Banksy11

    I still cannot get Match to work AT ALL  -- in fact, I can't even get the option for Match to show up on any of my devices.  I've signed out, signed in, rebooted, etc to no avail.  This *****!

  • by mkpub,

    mkpub mkpub Jul 2, 2015 7:13 AM in response to Brskiz
    Level 1 (29 points)
    Jul 2, 2015 7:13 AM in response to Brskiz

    Yes, albums are grouped nicely again. Still, as I reported earlier, there still are some annoyances:

     

    FIRST, Alpha order in Artists view in iTunes 12.2 (I'm reattaching the screen shot I provided earlier). Below is an example of before and after updating to iTunes 12.2 (NOTE: I didn't change any of the metadata; the incorrect order appeared automatically after the update)

     

    BEFORE: John Barry, John Coltrane, John Coltrane & Johnny Hartman, John Doe, John Doe And The Sadies, John Lee Hooker, John Lennon, John Lurie, John Morris

     

    AFTER: John Doe, John Barry, John Morris, John Lurie, John Lennon, John Coltrane, John Coltrane & Johnny Hartman, John Doe And The Sadies, John Lee Hooker

     

    This out of order business happens throughout my list of some 400 artist. I've reported it, but no response. Perhaps someone here can look closely at their libraries to verify this is happening to them as well.

     

    Alpha - Problem iTunes 2015-06-30 21-13-47.png

     

    SECOND: On my iOS devices, and on my second Mac — all of which sync Music through iTunes Match — many, many covers are simply missing. This happens only with (some of) the music I ripped personally from CD. And Yes, these albums, including cover, are in the iTunes Store, and Yes, in my "master library," they downloaded automatically from iTunes AFTER adding the albums to my library.

     

    Apart from these two annoyances, everything is fine on my end.

     

    Overall, I like the updates; there are some quirks (as others have reported) such as the iTunes Match item no longer showing in any of the menus; instead it's now in the iTunes Store on the sidebar; clicking it shows the familiar Add This Computer screen, but when you click, nothing seems to happen (even though somehow the computer appears to be added to the cloud, which you can verify by switching to the Song view in your library and turning on the iCloud Status column.

  • by chawwl,

    chawwl chawwl Jul 2, 2015 8:24 AM in response to RobboHuddo
    Level 1 (0 points)
    Jul 2, 2015 8:24 AM in response to RobboHuddo

    All my Match music just straight up disappeared on my iPhone. I went from 8,000 songs to less than twenty. Haven't been able to get it back.

  • by bravewolverine,

    bravewolverine bravewolverine Jul 2, 2015 12:50 PM in response to marko_polo
    Level 1 (20 points)
    Jul 2, 2015 12:50 PM in response to marko_polo

    Fixed for me last night, iPhone/Ipad/Macbook all started working fine...and then scratch that - it's goosed again....working on iPhone and iPad but macbook has given up the ghost and just hangs whilst trying to access the iCloud library. C'mon apple - get it sorted

  • by jannefromswe,

    jannefromswe jannefromswe Jul 3, 2015 5:38 AM in response to kimynot
    Level 1 (0 points)
    Jul 3, 2015 5:38 AM in response to kimynot

    That happened for me too. Turned out I had more than 25.000 songs.
    Apple says that Match doesn't work if you have 25.000 songs bought outside Itunes. That's not true.

    It's 25.000 songs - period. Including Itunes songs. **** liars.

  • by Zanzibar Buck-Buck McFate,

    Zanzibar Buck-Buck McFate Zanzibar Buck-Buck McFate Jul 4, 2015 1:29 PM in response to commedianorwich
    Level 1 (0 points)
    Jul 4, 2015 1:29 PM in response to commedianorwich

    Same here. Music is usable on my iOS devices -- although a lot of album art is seriously messed up -- but Apple TV and the Remote iOS app are still completely useless. Disaggregated albums, mismatched artists and album art, as before. Signing out of iTunes and then back in, restarting ATV, etc. obviously didn't do anything. Please tell me it won't be like this till the fall ...

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