My iPod is COMPLETELY UNRESPONSIVE.

Question

My iPod is COMPLETELY UNRESPONSIVE.

My iPod won't turn on, thus preventing it from being turned off; it won't charge; and my computer can't even see it when it's plugged-in, and I know the cord works because I tested it with my brother's iPod. Here are the details:

Gen 5 iPod, just under two years old.
32 GB; other stats I would provide if I could turn it on (but then I wouldn't be writing this).
Uses iOS 7.<something> (the latest one as of 6/21/15).

I suspect that some sort of impact my iPod had is responsible for its condition. I'm fairly certain it had bang or two while I was out berry-picking before I noticed that my iPod wasn't working. That would have been from a water bottle bumping into my iPod while it was in my pocket. Since I attach my (metal) water bottle to one of my belt loops, it can move around and bump things in my pocket.

Any ideas on how fix this?

iPod touch, iOS 7.1.2, 5th Generation

Posted on Jun 22, 2015 2:37 PM

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Answer 1

lllaass

Level 10

210,519 points

Jun 22, 2015 3:07 PM in response to Community User

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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Answer 2

Jun 22, 2015 6:47 PM in response to lllaass

Thank you so much! I went to the first thing you recommended and read it more carefully. That's when I saw that I needed to use both the lock/power button AND the home button. I guess I didn't see it because I more panicked earlier. So now I just have one question: Why might I want to use DFU mode?

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Answer 3

lllaass

Level 10

210,519 points

Jun 23, 2015 2:02 AM in response to Community User

Sometimes when Recovery mode will not work, DFU mode does work. Bot Recovery and DFU modes are similar but a little different

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Answer 4

Jun 23, 2015 6:04 PM in response to lllaass

Alright. So then DFU mode was a backup in case the first method didn't work. Thanks again for your help! 🙂

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