michelangelofromillkirch

Q: Missing applications in Application Folder

Good evening,

 

I'm having a big problem with some of my applications:

 

- They disappeared from dock (icons)

- They disappeared from Application Folder

- If I look for them in spotlight the icon is there but application won't start

 

Missing applications:

 

Apple Store

Contacts

FaceTime

Calendar

Chrome

Hidden Cleaner

iBooks

Eclipse

 

How can I fix it? If even Apple Store is missing I can't réinstalle all Apple applications!

MacBook Pro, Mac OS X (10.7.2)

Posted on Jun 22, 2015 3:00 PM

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Q: Missing applications in Application Folder

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Jun 22, 2015 3:09 PM in response to michelangelofromillkirch
    Level 10 (122,467 points)
    Apple Music
    Jun 22, 2015 3:09 PM in response to michelangelofromillkirch

    Restore OS X which will in turn reinstall your pre installed apps but not third party such as Hidden Cleaner, Eclipse, or Chrome.

     

    Follow the instructions here >  OS X Recovery

     

    BTW, Hidden Cleaner is probably why you are missing your apps. Third party (non-Apple) so called cleaning utilities can do more harm than good. Visit the website where you downloaded Hidden Cleaner and search for uninstall instructions. Just moving the app to the trash doesn't remove all the files associated with the app.


    Your profile indicates your Mac is running v10.7.2. When you restore, it should install the latest version of v10.7.5 for you.

  • by michelangelofromillkirch,

    michelangelofromillkirch michelangelofromillkirch Jun 22, 2015 3:12 PM in response to Carolyn Samit
    Level 1 (0 points)
    Jun 22, 2015 3:12 PM in response to Carolyn Samit

    Hidden cleaner only handèles external devices (erases .something files on éject)

    But I believe what messed all is Clean My Mac...

     

    Anyway...I would like a solution allowing me not to reinstall all...you're proposing a factory reboot, insn't it?

  • by michelangelofromillkirch,

    michelangelofromillkirch michelangelofromillkirch Jun 22, 2015 3:49 PM in response to michelangelofromillkirch
    Level 1 (0 points)
    Jun 22, 2015 3:49 PM in response to michelangelofromillkirch

    Installing this partially solved the problem:

     

    Now application are starting only their icon is a blank one with a compass :S

     

    Apple store is starting but its window is not showing...I'm stuck again..any idea?

     

    Just to give you an idea of what my icon looks like...event in application folder

    Schermata 2015-06-23 alle 00.46.20.png

     

    And some other apple application...but not all (iMovie GarageBand for instance are ok)...

     

    Schermata 2015-06-23 alle 00.48.20.png

  • by babowa,

    babowa babowa Jun 22, 2015 4:24 PM in response to michelangelofromillkirch
    Level 7 (32,103 points)
    iPad
    Jun 22, 2015 4:24 PM in response to michelangelofromillkirch

    You need to reinstall. There is no other choice. As a matter of fact, I would recommend an erase first; that will get rid of the unnecessary cleaning things.

     

    You do need to get rid of CleanmyMac as well as that Hidden Cleaner (unless you wish to encounter continuous problems). There is absolutely no need for these on Mac OS.

  • by michelangelofromillkirch,

    michelangelofromillkirch michelangelofromillkirch Jun 22, 2015 4:27 PM in response to babowa
    Level 1 (0 points)
    Jun 22, 2015 4:27 PM in response to babowa

    Well, I use those software since 5 years and this is the first time it happens...I actually find CleanMyMac useful to completely units software. When you move the to the trash it only erases the folder, others files related remains in Library or Application Support folder...

    Reinstall...mean I have to backup my datas?

  • by babowa,

    babowa babowa Jun 22, 2015 4:43 PM in response to michelangelofromillkirch
    Level 7 (32,103 points)
    iPad
    Jun 22, 2015 4:43 PM in response to michelangelofromillkirch

    Yes, you need a backup - everybody should have at least one.

     

    If you do a search here for the software, you will find many posts - it will be good to read them.

     

    Here is the macpaw website uninstall instructions for the latest version:

     

    http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-3