Iphone won't backup to computer using itunes

I recently had to do a full restore of my iphone. Afterwards, I used my existing backup to restore my data. This was about a week ago. Today I tried making another backup of my iphone, but it won't. It says the phone was never backed up on this computer, which is not true.. I can also still manually locate the backup data stored on the hard drive.. and when I click to back up, nothing happens. It starts to sync for a couple seconds and then nothing. I have tried fully uninstalling/reinstalling itunes. How can I fix my phone/itunes so that my phone will backup to my computer?

iPhone 5s, iOS 8.3

Posted on Jun 22, 2015 5:21 PM

Reply
1 reply

Jun 24, 2015 2:41 PM in response to Callistra

Hi Callistra,


I see that you’re having some difficulty with your ability to make an iTunes backup. Here is an article that will walk you through some troubleshooting steps to address this issue:


If you can't make an iTunes backup of your iPhone, iPad, or iPod touch - Apple Support

https://support.apple.com/en-us/HT203271


Thanks for being a part of the Apple Support Communities!


Regards,


Braden

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Iphone won't backup to computer using itunes

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